Account suspended

Yolanda — Wed, 05 Jan 2022 08:21:44 GMT

Hi,

My account has been suspended and I cannot get my phone to work. My auto pay date is today oct 3rd and it seems my account hasn't allowed me to pay to continue service but it should . I am try to add payment but it will not allow me please assist. Please contact me at 416-xxx-xxxx to help it's my employers phone number. my name is yolanda Uy, my public mobile phone number is 289-xxx-xxxx but it isn't working.

Re: Account suspended

NDesai — Tue, 03 Oct 2017 23:47:13 GMT

@Yolanda This is a public community so i have edited the personal info from your post.

The account will go into suspended/expired status on the day of the renewal. And it renews sometimes between midnight to early morning. So, if you're on AutoPay with valid payment and services are working fine, then you do not have to do anything. If services are not working, send a private message to the Moderator_Team with your ph# and account#. They will get back to you shortly.

topic Re: Account suspended in Get Support

Account suspended

Re: Account suspended