topic Re: How do I see the $10 off any plan >$30? in Get Support

How do I see the $10 off any plan >$30?

mmlee98 — Wed, 05 Jan 2022 08:21:38 GMT

I just activated my SIM yesterday because of the promo where you get $10 off any plan >$30. I picked the $40 plan. However, when I check my plan costs, it still shows $40 as the plan cost (including discounts)... or is that that $10 credit in the 3rd line?

I thought that $10 credit is from my friend referring me? It's not too clear...can anybody explain this please? Thanks!

Re: How do I see the $10 off any plan >$30?

popping — Thu, 14 Feb 2019 17:23:17 GMT

@mmlee98 wrote:
I just activated my SIM yesterday because of the promo where you get $10 off any plan >$30. I picked the $40 plan. However, when I check my plan costs, it still shows $40 as the plan cost (including discounts)... or is that that $10 credit in the 3rd line?

I thought that $10 credit is from my friend referring me? It's not too clear...can anybody explain this please? Thanks!

Your first $10 credit will be in your account within 30 days.

Read the announcement again.

The first credit will be applied to all eligible accounts within 30 days of activation. Credits 2-6 will be applied prior to each renewal date.

Re: How do I see the $10 off any plan >$30?

NDesai — Thu, 14 Feb 2019 17:22:48 GMT

@mmlee98 The plan cost will remain $40. The $10 is added to your account as a balance which will be subtracted during your renewal. The $29 amount you see there is the amount you will pay on your next renewal.

Re: How do I see the $10 off any plan >$30?

mmlee98 — Thu, 14 Feb 2019 17:24:22 GMT

@NDesai thanks for your response. when does the $10 referral bonus come in? Does that take some time?

Re: How do I see the $10 off any plan >$30?

NDesai — Thu, 14 Feb 2019 17:26:56 GMT

@mmlee98 wrote:
@NDesai thanks for your response. when does the $10 referral bonus come in? Does that take some time?

Yes, it will take up to 72 hours.

EDIT: Looks like your $10 referral is already added. It's the $10 monthly promo credit is not added yet. It will take up to 30 days as mentioned above.

Re: How do I see the $10 off any plan >$30?

mmlee98 — Thu, 14 Feb 2019 17:30:50 GMT

@NDesai ok thanks!

Re: How do I see the $10 off any plan >$30?

corrio — Thu, 14 Feb 2019 19:11:47 GMT

I believe you will get the friend referral amount after you've been active for a 3 months. I didnt see any comment making that clear to you. Someone please correct me if I'm wrong.

Re: How do I see the $10 off any plan >$30?

Lieux — Thu, 14 Feb 2019 19:20:00 GMT

@corrio that's not right...the friend referal amount will be in your available funds within 72 hours...