topic Re: Adding 30 day plan in Get Support

Adding 30 day plan

MBNavion — Wed, 05 Jan 2022 08:20:39 GMT

The time has come for me to return to the US. My original plan was to dd a 10 day Canada wide and US to carry me through from Oct.4th ( end date of my current 90 day plan ) to Oct. 10th when I cross the border going south. I was a bit dismayed when I found the 10 plan was discontinued but so be it.

I signed up for a 30 day plan . Cost was $42.00 plus tax = $48.30 total. I added this amount to my account via CC to cover the charge which should occur on Oct.5th. I am now wondering if I should not have done this. Will PM automatically bill the CC I have on record with them and still take the payment I made to my account? If so I will be charged double?

Did I go about this incorrectly and if Idid how might I rectify the situation?

Tanks for any input and help.

Incidently, my PM has worked quite nicely during my 3 month stay in NL. I have been quite pleased with the service.

Re: Adding 30 day plan

Taekgun — Sat, 30 Sep 2017 13:07:38 GMT

If you have the available funds in your account, they will first deduct what's required from your "available funds" and then charge your CC the remainder. So you've done it right in the sense that you don't need to do anything more and will be good to go.

Re: Adding 30 day plan

mtfolks — Sat, 30 Sep 2017 14:49:46 GMT

Sounds like you did everything right to me. Just make sure you turn autopay off so you don’t have it auto renew 30 days from now.

Re: Adding 30 day plan

Luddite — Sat, 30 Sep 2017 16:09:01 GMT

@MBNavion If your plan has not yet expired login to your account and click Change Plan. Pick either Now or On Next Renewal. You may have done this but it's not clear from your post.

Re: Adding 30 day plan

MBNavion — Sat, 30 Sep 2017 19:19:42 GMT

Thank you to those posting responses. Looks like I did things correctly.

Looking forward to using PM again next year.

Re: Adding 30 day plan

MBNavion — Wed, 04 Oct 2017 16:16:42 GMT

mmmmmm, thought I had this done correctly.

I keep getting messages from PM telling me "your payment is due tomorrow & there isn't enough money in your account to renew your plan. For more info visit publicmobile.ca/self serve."

Should I be concerned?