topic Re: Very Confusing Billing History (Credits and Debits) ?? in Get Support

Very Confusing Billing History (Credits and Debits) ??

prasprime — Wed, 05 Jan 2022 08:18:43 GMT

What are all these debits and credits ? Its confusing to see lots of credits and debits?

Help me, Why can't be simple ?

Re: Very Confusing Billing History (Credits and Debits) ??

MoreYummy — Sun, 24 Sep 2017 02:00:57 GMT

Because everyone has different reward, credit, referral, therefore you see the origianl plan cost minus any credits you have when the plan renews.

It is the same practice for all billing, shows actual break down. At the end of the day you pay the correct amount is important, no credit missing etc.

Re: Very Confusing Billing History (Credits and Debits) ??

mimmo — Sun, 24 Sep 2017 02:31:13 GMT

You are charged for each service seperatly (talk text data) then the bundling discount is credited then all rewards then your credit card is billed.

If it is really confusing just look at the automatic top up amount 87$ that is what you paid.

Re: Very Confusing Billing History (Credits and Debits) ??

kentnleung — Sun, 24 Sep 2017 16:18:03 GMT

I know right

Re: Very Confusing Billing History (Credits and Debits) ??

srlawren — Mon, 25 Sep 2017 21:02:29 GMT

@prasprime I have the answers you seek. Click here: https://productioncommunity.publicmobile.ca/t5/Announcements/Public-Mobile-Website-Changes/m-p/183238/highlight/true#M11987