topic 90 days payment method in Get Support

90 days payment method

wendigo — Wed, 05 Jan 2022 08:18:31 GMT

If i sign up for a 90days payment method, can i leave the plan in first month (before the 90 days) and get the remind refunded?

Re: 90 days payment method

ShawnC13 — Sat, 23 Sep 2017 21:55:27 GMT

@wendigo, no you can't. it is a prepaid service. You pay for 90 days and PM commits to providing service for that 90 days. If you leave you will not get any refund.

Re: 90 days payment method

will13am — Sat, 23 Sep 2017 22:54:04 GMT

Think of each 90/30 day period as a mini contract, with the option to renew again and again with the same terms.

Re: 90 days payment method

wendigo — Sun, 24 Sep 2017 01:55:59 GMT

I see. I did not know it is a contract. okay,

Re: 90 days payment method

wendigo — Sun, 24 Sep 2017 01:56:36 GMT

have been comfired by MODs?

Re: 90 days payment method

Acekiller — Sun, 24 Sep 2017 20:23:32 GMT

has been confirmed multiple times.

Or you can try to appeal to the mods.

Sending a message to the mod teams:
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

In your message include:
- account email address
- PM phone number
- explanation of what is happening or a link to this thread
- if its a porting issue include your sim number, old account name and account number

Re: 90 days payment method

CS_Agent — Sun, 24 Sep 2017 20:32:35 GMT

Hi wendigo,

Thank you for reaching out to us.

Unfortunately, we are using prepaid service and they are non-refundable.

I hope that I answer your question.

Cheers

Abdoulaye