topic Re: PM lowered price for 18GB/90 days? in Get Support

PM lowered price for 18GB/90 days?

Grampa — Wed, 05 Jan 2022 08:16:55 GMT

I'm pretty sure the 15+3GB bonus plan used to be $225 per 90 days = $75 per month, but now when I go to the plans section it says $195 per 90 days =$65 per month. If auto-pay applies that's only $63 which is pretty good if you want 6GB.

Edit..It's LTE by the way

Re: PM lowered price for 18GB/90 days?

NDesai — Tue, 19 Sep 2017 23:16:34 GMT

Yes, they lowered the price on almost all plans including Canada and US wide talk. 🙂

Re: PM lowered price for 18GB/90 days?

canucks4life — Tue, 19 Sep 2017 23:21:13 GMT

@NDesai Can you confirm these "new" lowered rate plan prices are before $6 autopay discount?

Re: PM lowered price for 18GB/90 days?

sharmaa — Tue, 19 Sep 2017 23:26:00 GMT

@canucks4life wrote:
@NDesai Can you confirm these "new" lowered rate plan prices are before $6 autopay discount?

Yes! It is before the $2/30 day discount.

Re: PM lowered price for 18GB/90 days?

NDesai — Tue, 19 Sep 2017 23:30:52 GMT

@canucks4life wrote:
@NDesai Can you confirm these "new" lowered rate plan prices are before $6 autopay discount?

New pricing are still in work and not entered correctly on the plan page. Anything on the plan calculator doesn't include autopay discount. Stay tuned for the updated plan calculator. All i can confirm is that the plan prices you see now on the plan page are a little higher than what's to come 🙂

Re: PM lowered price for 18GB/90 days?

wetcoaster — Tue, 19 Sep 2017 23:35:37 GMT

@NDesai wrote:
@canucks4life wrote:
@NDesai Can you confirm these "new" lowered rate plan prices are before $6 autopay discount?
New pricing are still in work and not entered correctly on the plan page. Anything on the plan calculator doesn't include autopay discount. Stay tuned for the updated plan calculator. All i can confirm is that the plan prices you see now on the plan page are a little higher than what's to come 🙂

Thanks, @NDesai. That would explain the differences to the plan builder in self-serve.

Re: PM lowered price for 18GB/90 days?

mtfolks — Tue, 19 Sep 2017 23:41:35 GMT

@NDesai Are you saying we'll see new pricing up shortly open to all PM customers or new subscribers? Not just ON?

Re: PM lowered price for 18GB/90 days?

NDesai — Tue, 19 Sep 2017 23:45:02 GMT

@mtfolks wrote:
@NDesai Are you saying we'll see new pricing up shortly open to all PM customers or new subscribers? Not just ON?

The promo plan is Ontario only. Other options will be the new pricing model.

Re: PM lowered price for 18GB/90 days?

Michael77 — Wed, 20 Sep 2017 00:00:34 GMT

Thanks for the info @NDesai. 🙂

Re: PM lowered price for 18GB/90 days?

will13am — Wed, 20 Sep 2017 00:11:55 GMT

@NDesai wrote:
@mtfolks wrote:
@NDesai Are you saying we'll see new pricing up shortly open to all PM customers or new subscribers? Not just ON?
The promo plan is Ontario only. Other options will be the new pricing model.

How is the Ontario only restriction being adminstered? Can customers from other provinces sign onto this current round of promos by selecting an Ontario number and perhaps changing the number later while preserving the lower price? Please share if you have any insights.

Re: PM lowered price for 18GB/90 days?

Acekiller — Wed, 20 Sep 2017 00:12:10 GMT

Good to know about this!

Re: PM lowered price for 18GB/90 days?

will13am — Wed, 20 Sep 2017 00:22:29 GMT

@NDesai wrote:
Yes, they lowered the price on almost all plans including Canada and US wide talk. 🙂

I noticed also that Canada and US talk is cheaper now. Suppose a customer has that feature in the account, does the new lower price automatically apply or do they have to reselect what is the same feature to trigger the discount. We have to also think the reverse. Since this is a promo, the pricing won't last forever. How does a feature like Canada and US talk grandfather after the promo ends.

These things may look straightforward, but it can be tricky to administer. Suppose a customer has Canada and US talk with international text in a 90 day plan package. Suppose also the customer renewed a couple of days ago. What if the this promo lasts 30 days. This customer will renew when prices have gone back up. Unless there is some sort of intervention to "future date" the savings, this customer could miss out entirely on the savings.

Re: PM lowered price for 18GB/90 days?

Grampa — Wed, 20 Sep 2017 00:26:03 GMT

I just checked and in self serve 18GB LTE per 90 days is $180 minus $6 auto-pay =$174 or $58 per month for 6GB per month! With unlimited provincial calling, unlimited global text.

Re: PM lowered price for 18GB/90 days?

NDesai — Wed, 20 Sep 2017 00:28:38 GMT

@will13am wrote:
@NDesai wrote:
@mtfolks wrote:
@NDesai Are you saying we'll see new pricing up shortly open to all PM customers or new subscribers? Not just ON?
The promo plan is Ontario only. Other options will be the new pricing model.
How is the Ontario only restriction being adminstered? Can customers from other provinces sign onto this current round of promos by selecting an Ontario number and perhaps changing the number later while preserving the lower price? Please share if you have any insights.

Technically possible with that method as there isn't any implemented way they can validate your true location. I believe that is why they are currently honoring the deal for those who are not in Ontario and future dating to the promo plan (confirmed by Jeremy in the other topic).

Re: PM lowered price for 18GB/90 days?

Luddite — Wed, 20 Sep 2017 00:29:43 GMT

@will13am As far as we can tell, as long as you set Ontario on the Plans page you see the offers. What you see in Change Plan selector once logged into your account MAY vary with your address/area code. No one has reported yet.

No one has yet had the nerve to use Ontario while in BC and try to activate the $45 promo; the other two and the new standard plans seem nationwide.

I am in Ontario and as of just now my plan selector is actually slightly lower for some plans than the public page.

Re: PM lowered price for 18GB/90 days?

NDesai — Wed, 20 Sep 2017 00:35:45 GMT

@will13am wrote:
@NDesai wrote:
Yes, they lowered the price on almost all plans including Canada and US wide talk. 🙂
I noticed also that Canada and US talk is cheaper now. Suppose a customer has that feature in the account, does the new lower price automatically apply or do they have to reselect what is the same feature to trigger the discount. We have to also think the reverse. Since this is a promo, the pricing won't last forever. How does a feature like Canada and US talk grandfather after the promo ends.

These things may look straightforward, but it can be tricky to administer. Suppose a customer has Canada and US talk with international text in a 90 day plan package. Suppose also the customer renewed a couple of days ago. What if the this promo lasts 30 days. This customer will renew when prices have gone back up. Unless there is some sort of intervention to "future date" the savings, this customer could miss out entirely on the savings.

Yes, you will need to future date your plan to the current offer. The grandfathered discounts are already in the system. They leave it as is and if you are one of those plan, it will continue with renewing with that price unless policies changes. I am on the old $90 per 90 days plan which is grandfathere last year and i believe it is not visible in the plan calculator but it will likely continue as is.

FYI, the $45/4GB is the promo which is restricted to Ontario only. But those other new prices are the new model which revamping what we had a couple months ago 🙂

Re: PM lowered price for 18GB/90 days?

will13am — Wed, 20 Sep 2017 00:44:39 GMT

@NDesai wrote:
@will13am wrote:
@NDesai wrote:
Yes, they lowered the price on almost all plans including Canada and US wide talk. 🙂
I noticed also that Canada and US talk is cheaper now. Suppose a customer has that feature in the account, does the new lower price automatically apply or do they have to reselect what is the same feature to trigger the discount. We have to also think the reverse. Since this is a promo, the pricing won't last forever. How does a feature like Canada and US talk grandfather after the promo ends.

These things may look straightforward, but it can be tricky to administer. Suppose a customer has Canada and US talk with international text in a 90 day plan package. Suppose also the customer renewed a couple of days ago. What if the this promo lasts 30 days. This customer will renew when prices have gone back up. Unless there is some sort of intervention to "future date" the savings, this customer could miss out entirely on the savings.
Yes, you will need to future date your plan to the current offer. The grandfathered discounts are already in the system. They leave it as is and if you are one of those plan, it will continue with renewing with that price unless policies changes. I am on the old $90 per 90 days plan which is grandfathere last year and i believe it is not visible in the plan calculator but it will likely continue as is.

FYI, the $45/4GB is the promo which is restricted to Ontario only. But those other new prices are the new model which revamping what we had a couple months ago 🙂

I have only ever signed up myself and other friends on the 2016 fall promo, so I have no experience with what other plans show in the self serve portal. I do see in my plan details below pick&pay a listing of the talk, text and data features. Let's not forget the expired feature. Also included is the pricing at $120 for 90 days. So, I take it that it is the specific pricing together with the plan features that form the grandfathered package. If so, then everybody should survey the current pricing and do a future dated renewal if there is an ongoing price reduction. I can see a lot of people missing out on some future savings here.

Re: PM lowered price for 18GB/90 days?

mtfolks — Wed, 20 Sep 2017 00:54:41 GMT

@will13am Are the new prices only available thru self serve or are they showing up on the plans page now?

Re: PM lowered price for 18GB/90 days?

Luddite — Wed, 20 Sep 2017 01:17:25 GMT

@mtfolks Jeremy has said they will be synced soon. Currently for me, self serve is the most up to date; i.e. lower price on some plans.

Re: PM lowered price for 18GB/90 days?

Luddite — Wed, 20 Sep 2017 01:26:41 GMT

@Jeremy_M 'Ta. Seem to be in sync now. Well within $1 over 90 days, if I'm being picky.