topic Re: Toll free numbers on Canada unlimited talk in Get Support

Toll free numbers on Canada unlimited talk

cindy545 — Wed, 05 Jan 2022 08:16:44 GMT

Hello!

I am trying to not incurr charges and don't quite understand whether I will be charged with 1-8XX numbers especially when I have to call the Canadian government. What I tried to do was find the origin and I do find some of these numbers are based in U.S.

Will I charged?

Can anybody advise on where to reliably find the origin of the call?

Thanks in advance for any help 🙂

Re: Toll free numbers on Canada unlimited talk

Lieux — Wed, 06 Feb 2019 14:18:36 GMT

You will not be charged because it's a prepaid service @cindy545 to find the origin of the call you can try google...

Re: Toll free numbers on Canada unlimited talk

Alex888 — Wed, 06 Feb 2019 14:22:19 GMT

You will not be charged for anything outside of the plan and any addons you pay for in advance. PM does not charge extra fees, for overage/long distance/ect, you just can't use anything that is not already in your plan.

If you want the origin of the call you can use google as @Lieux suggested or try a reverse phone directory.

Re: Toll free numbers on Canada unlimited talk

mimmo — Wed, 06 Feb 2019 15:37:15 GMT

@cindy545 what plan are you on?

I ask because i don't recall how calling 1800 numbers are dealt with on the 10$ 50 min plan.

Edit: Nevermind i missed the last part of the subject. Thanks @Anonymous. But am curious if anyone on the 50 min plan has experience with 1800 numbers.

Re: Toll free numbers on Canada unlimited talk

Anonymous — Wed, 06 Feb 2019 15:20:23 GMT

@mimmo wrote:
@cindy545 what plan are you on?

I ask because i don't recall how calling 1800 numbers are dealt with on the 10$ 50 min plan.

I was trying to figure if the OP was implying that but it seems like it's really a question about extra charges.

Edit: 🙂 oh wait...I see the subject line now.

Re: Toll free numbers on Canada unlimited talk

will13am — Wed, 06 Feb 2019 15:35:18 GMT

Toll free numbers as implied by the name is unique in that the receiver pays for the call instead of the caller. There should never be a charge regardless of the warning messages. Being a prepaid service, there will never be a charge for something that is not pre-purchased.

Re: Toll free numbers on Canada unlimited talk

Aton — Wed, 06 Feb 2019 16:18:48 GMT

Hmm... Wouldn't OP uses up all his/her 50 mins ($10/50mins plan) while put on hold waiting for the next available customer service representative?

Re: Toll free numbers on Canada unlimited talk

mimmo — Wed, 06 Feb 2019 16:24:41 GMT

@Aton i initially missed the title on the topic which said unlimited Canada calling.

Your and my question earlier are moot in this situation. As for what happens when you are on a limited plan and call a you free, I'm not sure with regards to minutes consumed.

Re: Toll free numbers on Canada unlimited talk

Aton — Wed, 06 Feb 2019 16:27:32 GMT

@mimmo wrote:
@Aton i initially missed the title on the topic which said unlimited Canada calling.

Your and my question earlier are moot in this situation. As for what happens when you are on a limited plan and call a you free, I'm not sure with regards to minutes consumed.

OIC. Thanks!