topic Re: Freedom Mobile Busy signal in Get Support

Freedom Mobile Busy signal

Keverh — Wed, 05 Jan 2022 08:14:47 GMT

Need some advice. Thank you beforehand for just seeing if theres anything I can do. 🙂

So I recently signed up a new number through PM, but for some reason I cannot take calls from two seperate numbers on freedom Mobile, I have got two other people to call me from their cell phones and it works okay? So it seems the number is working correctly.

Any advice would be of great help. Thank you kindly.

Re: Freedom Mobile Busy signal

Murco — Sun, 03 Feb 2019 20:45:31 GMT

Maybe it a Freedom problem? Are the Freedom #s able to call other people not on Freedom?

Re: Freedom Mobile Busy signal

Keverh — Sun, 03 Feb 2019 20:52:31 GMT

I dont think so, but I can check.

Yes, they can call others with no issue at all.

Re: Freedom Mobile Busy signal

CalgaryBen — Sun, 03 Feb 2019 21:04:00 GMT

@Keverh wrote:
So I recently signed up a new number through PM, but for some reason I cannot take calls from two seperate numbers on freedom Mobile

How recenty? I've found that it may take longer for "routing tables" to propagate to some carriers.

It might be that the number you picked was formerly in the Telus/PM "pool" but someone ported it to Freedom, and then canceled. The number would go back to the Telus/PM pool, but Freedom might be treating it as a terminated number? Just guessing here... and would think that in due time, this would resolve on its own?

Re: Freedom Mobile Busy signal

Keverh — Sun, 03 Feb 2019 21:22:21 GMT

Signed up yesterday so I will give it a day or two, especially it being the weekend. That would be my luck. LOL Yeah, very possible. I will also try to get a few other friends to check and see if it is just a Freedom issue. If so I might have to contact them to resolve it. I guess I could also see about a new number?

Thanks for the advice.

Re: Freedom Mobile Busy signal

Alex888 — Sun, 03 Feb 2019 22:45:41 GMT

Have you restarted your phone since you signed up?

Re: Freedom Mobile Busy signal

Keverh — Sun, 03 Feb 2019 23:38:49 GMT

@Alex888 wrote:
Have you restarted your phone since you signed up?

Yup, multiple times.

Re: Freedom Mobile Busy signal

Namemee — Mon, 04 Feb 2019 05:34:20 GMT

There have been issues with Freedom Mobile LTE network in the past few days where Freedom users weren't able to make outbound calls unless they turn off LTE in Settings. I experienced the same issue and that seems to be the fix: having your Freedom friends call you when they're on 3G network.

Re: Freedom Mobile Busy signal

CalgaryBen — Mon, 04 Feb 2019 05:46:10 GMT

@Namemee wrote:
There have been issues with Freedom Mobile LTE network in the past few days where Freedom users weren't able to make outbound calls unless they turn off LTE in Settings. I experienced the same issue and that seems to be the fix: having your Freedom friends call you when they're on 3G network.

I've been biting my tongue but I can't hold back any longer... gotta say it: "friends don't let friends...". Okay, I won't do it.

I've been to the dark side, but I've come back...