topic Re: forgot password not working in Get Support

forgot password not working

vinnieworth — Wed, 05 Jan 2022 08:14:40 GMT

This might not be helpful. Ive been pulling my hair out over this for two straight days. All i get is error messages. This was an issue as far back as 2016 according to the posts. How about just fixing the issue already. Im ready to pull my sim card out and flush it. At this point it seems way easier to just go to the store, get a new sim and start a whole new account. So for PM is just terrible im my opinion. TERRIBLE!!!

Re: forgot password not working

CS_Agent — Sun, 03 Feb 2019 18:24:58 GMT

Hello @vinnieworth,

Thank you for getting in touch with us. I am really sorry to hear about your issue. Please check your private messages. A moderator will get in touch with you shortly.

Thank you

Re: forgot password not working

Anonymous — Sun, 03 Feb 2019 18:27:31 GMT

@vinnieworth wrote:
This might not be helpful. Ive been pulling my hair out over this for two straight days. All i get is error messages. This was an issue as far back as 2016 according to the posts. How about just fixing the issue already. Im ready to pull my sim card out and flush it. At this point it seems way easier to just go to the store, get a new sim and start a whole new account. So for PM is just terrible im my opinion. TERRIBLE!!!

Agree. If it doesn't work then all you can do is contact the moderators. Things don't get fixed in much of any hurry around here.

Re: forgot password not working

CS_Agent — Sun, 03 Feb 2019 18:33:50 GMT

Hey there vinnieworth,

Thank you for contacting us back and providing us with all your informations. I will be happy to help.
I truly apologize for all the issues it has brought to you.

Could you check your private messages?

We will help your for this issue 🙂

Best regards,

Lamie

Re: forgot password not working

MoreYummy — Sun, 03 Feb 2019 18:51:35 GMT

they tried to fix it many times before, it keeps coming back once a while.

They will try again .

Re: forgot password not working

popping — Sun, 03 Feb 2019 19:02:49 GMT

@MoreYummy wrote:
they tried to fix it many times before, it keeps coming back once a while.
They will try again .

At least moderator response time is within an hour for @vinnieworth on a Sunday morning. Great work for the @CS_Agent.