topic Re: Text Working, But Phone says No Sim Card in Get Support

Text Working, But Phone says No Sim Card

sarhaisunsung — Wed, 05 Jan 2022 08:14:33 GMT

I have recently set up my account, paid for Unlimited text and provincial Talk

Phone is unlocked, and listed as working and not stolen etc.

Phone says: No Sim Card Emergency Calls Only

But I AM able to send and recieve text messages.

I have reset phone etc.

Anyone help?

Re: Text Working, But Phone says No Sim Card

Anonymous — Sun, 03 Feb 2019 16:03:29 GMT

@sarhaisunsung wrote:
I have recently set up my account, paid for Unlimited text and provincial Talk
Phone is unlocked, and listed as working and not stolen etc.
Phone says: No Sim Card Emergency Calls Only
But I AM able to send and recieve text messages.
I have reset phone etc.
Anyone help?

What exact make/model is the phone?

Check on willmyphonework.net to make sure it should work here.

Having texting is curious though.

Re: Text Working, But Phone says No Sim Card

Lieux — Sun, 03 Feb 2019 16:03:37 GMT

@sarhaisunsung it looks like your port number is not finished...did you want to port your number from another company???

you will need help from the moderator....

https://productioncommunity.publicmobile.ca/t5/notes/composepage

and explain what happened...they will help you...

Re: Text Working, But Phone says No Sim Card

RobertQc — Sun, 03 Feb 2019 16:07:17 GMT

@sarhaisunsung wrote:
I have recently set up my account, paid for Unlimited text and provincial Talk
Phone is unlocked, and listed as working and not stolen etc.
Phone says: No Sim Card Emergency Calls Only
But I AM able to send and recieve text messages.
I have reset phone etc.
Anyone help?

@sarhaisunsungAre you on wifi? What kind of phone are you using? What app are you using to send messages? If your phone is not connected to the cellular network there must be a way its sending messages which would be wifi. Did you take your sim card out, and put it back in / clean contacts? or try your sim in another phone?

Re: Text Working, But Phone says No Sim Card

sarhaisunsung — Sun, 03 Feb 2019 16:06:15 GMT

Its a number I chose from the list when I activated my Public Mobile sim card? New number, new phone too.

Re: Text Working, But Phone says No Sim Card

Lieux — Sun, 03 Feb 2019 16:07:02 GMT

Ok that's not a failed port number... @sarhaisunsung

Re: Text Working, But Phone says No Sim Card

sarhaisunsung — Sun, 03 Feb 2019 16:07:11 GMT

It was sending and recieving texts NOT on wifi. Through phone message centre.

Re: Text Working, But Phone says No Sim Card

Mlheung — Sun, 03 Feb 2019 16:11:31 GMT

There is some possible reasons to cause this problem.

1). Sim card or sim card slot problem

2). Apn setting issue.

3). Sofeware issue.

Hope it may help.

Re: Text Working, But Phone says No Sim Card

RobertQc — Sun, 03 Feb 2019 16:12:59 GMT

@sarhaisunsung wrote:
It was sending and recieving texts NOT on wifi. Through phone message centre.

Please read all of the posts and respond to all of the questions.

Re: Text Working, But Phone says No Sim Card

Alex888 — Sun, 03 Feb 2019 16:13:20 GMT

If you can, test the SIM in a different phone. If you don't have access to another phone, try taking the SIM out, tape it down with a small piece of tape and put it back in.

Re: Text Working, But Phone says No Sim Card

sarhaisunsung — Sun, 03 Feb 2019 16:13:44 GMT

Its a Blue Advance A4 it says it will work through Public Mobile check and willmyphonework.net

Re: Text Working, But Phone says No Sim Card

RobertQc — Sun, 03 Feb 2019 16:16:21 GMT

@sarhaisunsung wrote:
Its a Blue Advance A4 it says it will work through Public Mobile check and willmyphonework.net

@sarhaisunsungThat is a dual sim phone. Try moving your sim card to the other slot

Re: Text Working, But Phone says No Sim Card

sarhaisunsung — Sun, 03 Feb 2019 16:23:04 GMT

@RobertQc I am trying, I'm sorry, what have I missed?

No I am not on wifi. Yes it is still recieving texts.

It is a Blu Advance A4 A33OU

Yes I checked it.

Re: Text Working, But Phone says No Sim Card

sarhaisunsung — Sun, 03 Feb 2019 16:25:34 GMT

@Alex888 I originally tried it in my unlocked Samsung Core and it did not work (asked for 4 digit code) , believing to phone not being unlocked, I paid to have it unlocked online and was told it couldnt be done (it was formally a pay as you go). Instead of fighting with that phone I purchased a new UNLOCKED phone (blu advance a4). I have no other phones to check it on.

Re: Text Working, But Phone says No Sim Card

Lieux — Sun, 03 Feb 2019 16:31:03 GMT

ThaT's ok @sarhaisunsung....the community here is just to try to help...give you some suggestions...write a message to the moderator...

but perhaps everything will be OK before you have an answer...

https://productioncommunity.publicmobile.ca/t5/notes/composepage

and write moderator_team in SEND TO

Re: Text Working, But Phone says No Sim Card

Anonymous — Sun, 03 Feb 2019 16:27:44 GMT

@sarhaisunsung wrote:
@Alex888 I originally tried it in my unlocked Samsung Core and it did not work (asked for 4 digit code) , believing to phone not being unlocked, I paid to have it unlocked online and was told it couldnt be done (it was formally a pay as you go). Instead of fighting with that phone I purchased a new UNLOCKED phone (blu advance a4). I have no other phones to check it on.

If that Samsung Core was from a Canadian provider then you didn't need to spend anything to get it unlocked. You can also use Samsung themselves to have it unlocked.

Re: Text Working, But Phone says No Sim Card

sarhaisunsung — Sun, 03 Feb 2019 16:30:35 GMT

@RobertQc Exact same thing, the phone says there is a card there, but does not read card I can still recieve text messages, still says emergency calls only

Re: Text Working, But Phone says No Sim Card

sarhaisunsung — Sun, 03 Feb 2019 16:33:01 GMT

@Anonymous I was pretty sure it was already unlocked, but I did it because it didn't recognize the SIM card, so i thought maybe I was wrong. But I am SURE it was unlocked.

Re: Text Working, But Phone says No Sim Card

Lieux — Sun, 03 Feb 2019 16:36:03 GMT

Perhaps a problem with your sim card itself @sarhaisunsung???

Re: Text Working, But Phone says No Sim Card

sarhaisunsung — Sun, 03 Feb 2019 17:01:25 GMT

@Lieux is that possible? Should I order new one?