topic Re: How to port number from PM to Fido? in Get Support

How to port number from PM to Fido?

wesleyechan — Wed, 05 Jan 2022 08:14:25 GMT

Hi guys,

I was wondering how to get my PM account number to port my number to Fido.

Thanks!

Re: How to port number from PM to Fido?

xCameron94x — Tue, 12 Sep 2017 02:28:53 GMT

You need to go to a fido store/kiosk. You'll need to show some I'd, possibly a credit card. They will need your PM account #, possibly your account pin, and the number you want to port over.

But be warned. When you port your account closes. You won't get a refund

Re: How to port number from PM to Fido?

mimmo — Tue, 12 Sep 2017 02:33:32 GMT

best to port near the end of your PM term if possible as mentioned you will not get a refund for any money in your account or any time left.

Re: How to port number from PM to Fido?

wesleyechan — Tue, 12 Sep 2017 02:46:07 GMT

Where do we find the account PIN?

Re: How to port number from PM to Fido?

mhaider — Tue, 12 Sep 2017 02:55:44 GMT

Check your old text messages when you signed up with Public Mobile, the pin is in the first text message you ever received from Public Mobile.

Hope this helps!

Re: How to port number from PM to Fido?

computergeek541 — Tue, 12 Sep 2017 03:04:21 GMT

PIN is almost never needed when porting. Using PIN and account number often causes more problems than just using the account number alone.

The Public Mobile account number is in the e-mail message that was sent to you at the time of activation. It is also listed within your Public Mobile self-serve account.

Re: How to port number from PM to Fido?

will13am — Tue, 12 Sep 2017 03:23:48 GMT

The account number is at the top right in the main landing page of the self serve portal.

Re: How to port number from PM to Fido?

Michael77 — Tue, 12 Sep 2017 03:39:42 GMT

Please let us know how you like the service at Fido. Good luck.

Re: How to port number from PM to Fido?

torontokris — Tue, 12 Sep 2017 12:50:59 GMT

@wesleyechan Why are you porting to Fido? Just wondering...

Re: How to port number from PM to Fido?

wesleyechan — Tue, 12 Sep 2017 19:11:41 GMT

I am a glutton for punishment. Haha jk. I wasn't getting any service at my house with PM

Re: How to port number from PM to Fido?

wesleyechan — Tue, 12 Sep 2017 19:13:12 GMT

Was able to port my number without the PIN, just using the account number at the top right.

Thanks PM community !