topic Re: Replying in Threads in Get Support

Replying in Threads

ScrapIron — Wed, 05 Jan 2022 08:14:21 GMT

Hi All,

I'm fairly new in the community and I've just started replying to some posts. I've just noticed that since Saturday, none of my replies have been posted even though I've seen the confirmation window that says it has been posted. Strange thing, I've cleared cache and still no luck. Is anyone else experiencing this or is it just me? (Hopefully this thread will be created).

Re: Replying in Threads

ShawnC13 — Tue, 12 Sep 2017 13:26:51 GMT

@ScrapIron, well I did see this post. You will need the assistance of a MOD as they can look into this for your.

You will need to message a MOD for assistance, click on this link Moderator Team

to send a private message .

In your message please include:

* PM account email address

* SIM card number(if available)

* PM phone number

* Detailed explanation

Community Moderators are available from Mon-Thursday 9am(Eastern) to 9pm(Eastern) and Friday, Saturday, and Sunday from 9am(Eastern) to 7:30pm(Eastern)

More info on moderators: https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Moder...

Re: Replying in Threads

will13am — Tue, 12 Sep 2017 13:29:05 GMT

No issues over here. Posts are working. I see a blue band that says the post is successful after I hit the post button. There is a hyperlink to take me to the successful post. During the message typing, an autosave notification happens from time to time. These are all signatures that things are working.

Re: Replying in Threads

Mary_M — Tue, 12 Sep 2017 13:41:46 GMT

Hello @ScrapIron,

thank you for sharing your concern!

After thoroughly looking into it, I was able to locate your posts - It seems like a few words triggered a "spam alert" and quarantined the posts. I have filtered through them, and released them - they are all visible now.

Cheers,

Mary

Re: Replying in Threads

mhaider — Tue, 12 Sep 2017 14:52:29 GMT

Yes i can see your posts and some of them are duplicated or even posted three times in the same thread so they definitely did go thru.