topic need a PUK code in Get Support

need a PUK code

JCbuddy23 — Wed, 05 Jan 2022 08:13:57 GMT

Hi,

I've change my phone and I want to keep my SIM card. when I transfert it, it's asking for a PUK code

Re: need a PUK code

Lieux — Sat, 02 Feb 2019 18:54:11 GMT

Yes @JCbuddy23..for the puk code you will need to contact the moderator...

https://productioncommunity.publicmobile.ca/t5/notes/composepage

write moderator_team in SEND TO and explain your question they will answer you

Re: need a PUK code

Andres_G — Sat, 02 Feb 2019 18:56:05 GMT

Hello there, it is possible that your new phone is locked with a different provider. Please refer to the original provider in order to unlock your device. Please send us a private message so we can continue assisting you. Cheers!