topic Re: Text Message(s) from PM. in Get Support

Text Message(s) from PM.

jeffster1970 — Wed, 05 Jan 2022 08:13:32 GMT

Got a text message from PM just a couple minutes ago, it was a survey.

Wondering who else got this.

It consisted of 5 questions, but mostly concentrated on whether or not I used the Community, and how often I use it and if I was satified with the community. (Of course I am, $4 rewards a month are tax free money!)

Re: Text Message(s) from PM.

ScrapIron — Fri, 08 Sep 2017 23:13:44 GMT

I just received the text as well. Pretty interesting way of administering a survey. I would have figured a link with multiple choice would have been easier.

Re: Text Message(s) from PM.

Michael77 — Sat, 09 Sep 2017 00:18:25 GMT

What type of questions do they ask?

Re: Text Message(s) from PM.

will13am — Sat, 09 Sep 2017 00:31:18 GMT

I got this survey a few months after joining. However, it was delivered via email, not SMS.

Re: Text Message(s) from PM.

jeffster1970 — Sat, 09 Sep 2017 02:52:39 GMT

@Michael77 wrote:
What type of questions do they ask?

1) Do you visit the community?

2) How often do you visit? (1 meant the least, 5 meant the most).

3) Rate your experience. (1 means poor, 5 meant excellent.)

4) How likely are you to recommend PM to friends, etc. (1 Not at all thru to 5 for sure)

5) Do you consent to PM using your answer to improve your service. (1. Yes 2. No.)

Along those lines anyway, I didn't copy word for word.

Re: Text Message(s) from PM.

Michael77 — Sat, 09 Sep 2017 03:00:42 GMT

@jeffster1970,

Thanks for the info. 🙂