topic Re: No calls and text in Get Support

No calls and text

DivineT_1 — Wed, 05 Jan 2022 08:13:24 GMT

I cannot receive any calls or text.

Re: No calls and text

Lieux — Fri, 01 Feb 2019 23:41:33 GMT

Can you explain more @DivineT_1 ? What happened and what did you try??

Re: No calls and text

Alex888 — Fri, 01 Feb 2019 23:43:04 GMT

We need more information. Are you just moving from another provider? Have you tried restarting your phone?

Re: No calls and text

popping — Sat, 02 Feb 2019 00:44:12 GMT

@DivineT_1 wrote:
I cannot receive any calls or text.

Did you ported your phone number from other carrier recently?

If yes, how long ago? It will take 2 - 3 hours to complete your number porting process, Until then, you can continue to your old SIM card until it stops working. Your port will be completed than.

Re: No calls and text

Jackhyf63 — Sat, 02 Feb 2019 00:12:24 GMT

@DivineT_1 If your phone is registering on the PM, but nothing is working may be due to an account related problem. You will need sent private message to the MOD resolve this issue.

Re: No calls and text

MJ23 — Sat, 02 Feb 2019 05:15:58 GMT

Is your phone working now? Please provide additional details? Did you activate your PM line online?

thank you,

mj23

Re: No calls and text

Anonymous — Sat, 02 Feb 2019 05:18:24 GMT

@MJ23 Another customer that posts a question and then disappears. Sigh. This was 6 hours ago.

Re: No calls and text

MJ23 — Sat, 02 Feb 2019 05:21:07 GMT

We are looking for additional information to facilitate a response and resolution to your issue.

mj23

Re: No calls and text

RobertQc — Thu, 07 Feb 2019 17:23:59 GMT

@DivineT_1 wrote:
I cannot receive any calls or text.

@DivineT_1Hey you never came back, we want to help you. Was your issue resolved?