topic Re: Why not switch to Koodo? in Get Support

Why not switch to Koodo?

voucherking — Wed, 05 Jan 2022 08:13:15 GMT

I just have a question for all remaining public mobile "users" lol. Anyway, I jsut want to know why you no stich to koodo?

Re: Why not switch to Koodo?

canucks4life — Fri, 08 Sep 2017 17:41:26 GMT

Because I'd rather choose sad rather than happy.

Re: Why not switch to Koodo?

SD08 — Fri, 08 Sep 2017 17:43:12 GMT

For me, it's simple: because PM has what I need at a price I'm willing to pay. Koodo is not offering me that. I'm on the Fall 2016 $40 for 4GB promo plan. With rewards, I'm paying just over $30/month. Koodo's switch promo even if they offer it to me (and they haven't yet), is for $50/month, which I'm not willing to spend.

Re: Why not switch to Koodo?

voucherking — Fri, 08 Sep 2017 17:46:01 GMT

i dont think that is gret offer. What about customo service and store?

Re: Why not switch to Koodo?

MEU_21 — Fri, 08 Sep 2017 17:48:51 GMT

1) I did not get an emailed offer

2) Even if I were to get the emailed offer that everyone else is getting, it is not worth it unless you need more than 4GB/m and less than 5GB/month. For those who don't call outside the province and always buy unlocked phones, it is worth even less.

3) There are better options with other providers

4) I find $38 for 4GB to be fair on PM/Koodo/Telus's network

5) I often travel outside of other provider's zones, which PM covers anyways and there is no need for Koodo.

Re: Why not switch to Koodo?

voucherking — Fri, 08 Sep 2017 17:50:01 GMT

wow.

Re: Why not switch to Koodo?

koimr1 — Fri, 08 Sep 2017 17:50:07 GMT

Kind of a loaded question but I'll bite. 🙂

I'm on the June Freedom Mobile promotion ($120/12GB/90 days), with autopay and rewards it works out to just over $30 a month.

How does the Koodo promo compare with that? (I haven't been offered it)

Re: Why not switch to Koodo?

jairolevi — Fri, 08 Sep 2017 17:56:39 GMT

Because...

"Fall 2016 $40 for 4GB promo plan"
28 referrals hehe.

Re: Why not switch to Koodo?

SD08 — Fri, 08 Sep 2017 18:00:04 GMT

@jairolevi wrote:
Because...
28 referrals hehe.

@jairolevi

Nice!

I can only dream of that.

Re: Why not switch to Koodo?

NDesai — Fri, 08 Sep 2017 17:59:10 GMT

@voucherking wrote:
i dont think that is gret offer. What about customo service and store?

Once you are up and running, we barely need help from mods. For my 2 years with pm, I never contacted mods for account issue. Even if there is any issue, they are pretty quick to fix it. The Rewards program gives users a huge discount and that is the main benefit they wouldn't want to lose over slightly better customer service.

Re: Why not switch to Koodo?

voucherking — Fri, 08 Sep 2017 17:59:24 GMT

O.M.G 28????

Re: Why not switch to Koodo?

zmawani — Fri, 08 Sep 2017 18:05:29 GMT

I'm not switching because it's offering me something I don't need, for a price that I don't want to pay. It's pretty much a no-brainer, but if I wanted nation-wide calling, or a bit more data, then I'd go for it.

Re: Why not switch to Koodo?

xCameron94x — Fri, 08 Sep 2017 18:17:21 GMT

I was with Koodo before I signed up for the fall promo. It was just a better offer than what i was currently paying. I rarely ever have to deal with actual phone support. So it seemed like a no brainer for me. I get more data, for less than what I was paying with Koodo ($50 for 2GB). I've always been more of an online person anyways too. Whenever I needed support, I did it over facebook or twitter. So online support is not that new to me

Re: Why not switch to Koodo?

Michael77 — Fri, 08 Sep 2017 18:21:04 GMT

I do like Public Mobile but for the right price I would switch to Koodo. The $50 Koodo text message offer is way too expensive compared to PM's FM promo plan. Let's see if Koodo makes a better offer. 😉 🙂

Re: Why not switch to Koodo?

will13am — Fri, 08 Sep 2017 18:21:33 GMT

1. I didn't get the memo.

2. I don't want to pay $10 extra to prepurchase a gig of data that I will likely never use.

Re: Why not switch to Koodo?

torontokris — Fri, 08 Sep 2017 18:44:00 GMT

Why switch? To pay $10 more for 1 GB & long distance on the SAME network (that I dont use)?

Maybe Koodo should offer 4GB for $40

and why is the word "users" in quotes?

Re: Why not switch to Koodo?

Luddite — Fri, 08 Sep 2017 18:48:12 GMT

Q: Why not switch to Koodo?

A: Because anyone who switches receives an early morning visit from a hungry Ralph. 👺

RalphRrrrrralph is on the case.

Re: Why not switch to Koodo?

MEU_21 — Fri, 08 Sep 2017 19:10:48 GMT

@torontokris wrote:

Maybe Koodo should offer 4GB for $40

That would just be a lateral move and would still be more expensive if I consider the credit for autopay. In reality, for those on the Fall Promo (4GB/$38), the offer should be closer to:

4GB LTE for $35 or 5GB LTE for $40

However, considering that they subsidise phones, this is unlikely to ever happen. Another way to look at their quagmire is that the Fall Promo was just too good a deal.

In the end, Telus won the $38/m I now pay them. That $38 would have gone to someone else. So, it may not be very profitable, but it definitely improves cash flow. I also never heard of PM before so it definitely brought awareness. The Fall Promo had a greater effect on advertising than on profitability, and I doubt that they would have gotten this level of interest if they threw all that they (may) loose to the Fall Promo subscribers in to advertising.

Re: Why not switch to Koodo?

niloc22 — Fri, 08 Sep 2017 19:51:04 GMT

Apologies if this has already been asked....but why is PublicMobile trying to get me to switch to Koodo? Is it just because I'm on the $40/4GB promo plan and they're trying to get people off it?

Re: Why not switch to Koodo?

Vickel — Fri, 08 Sep 2017 19:57:59 GMT

@SD08 wrote:
For me, it's simple: because PM has what I need at a price I'm willing to pay. Koodo is not offering me that. I'm on the Fall 2016 $40 for 4GB promo plan. With rewards, I'm paying just over $30/month. Koodo's switch promo even if they offer it to me (and they haven't yet), is for $50/month, which I'm not willing to spend.

This is the exact reason why im not switching. Got the offer today,