cannot process payment

jimmy45 — Wed, 05 Jan 2022 08:12:12 GMT

@CS_Agent I am using a visa debit which I have recently had activated. I am getting the message that my card information cannot be verified when I try to make a payment. I have been to the bank to insure the card is working properly and have triple checked all fields to be sure info is entered correctly. Please help as I have been without service for over a week now trying to fix this issue

Re: cannot process payment

SD08 — Tue, 05 Sep 2017 18:00:55 GMT

When the billing system rejects your card, sometimes trying the following works:
-clear your browser cookies/cache
-use a different browser
-use private/incognito browsing mode
-turn off ad/pop-up blockers
-use a different device (tablet, desktop, laptop)

Note: When attempting payment, check your card account after each attempt to avoid being double charged.

If none of these work for you, then you should send a private message to the Moderator Team for help.
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

If you've made multiple attempts, the mods can check to see if there is any block against your card on PM's end from having made too many attempts in a short period.

topic cannot process payment in Get Support

cannot process payment

Re: cannot process payment