topic Re: Question about long distance in Canada in Get Support

Question about long distance in Canada

marywaterman — Wed, 05 Jan 2022 08:07:59 GMT

With the prepaid base plans, I want to make sure I"m understanding it correctly. I can make and receive calls within my province. If I want to make a call from my home province to another province I need a top up of long distance mins. But, If someone from a different province calls me (while I'm in my home provice) that's also free. Do I have this right?

Re: Question about long distance in Canada

Lieux — Wed, 23 Jan 2019 19:00:53 GMT

@marywaterman with a provincial plan you can receive any calls and it doesn't matter the province where you are.

Re: Question about long distance in Canada

Lieux — Wed, 23 Jan 2019 18:41:03 GMT

Also just a reminder that there are no overage charges at Public Mobile - if you don't pay for it upfront you can't use it, and if you reach the limit of your prepaid feature(s) it just stops working until your renewal date or until you buy an according add-on (no text add-ons available at this time, and to use a talk add-on your base plan needs to include a talk feature) @marywaterman

Re: Question about long distance in Canada

Lieux — Wed, 23 Jan 2019 18:45:59 GMT

In Canada, the caller pay the long distance cost. There is no long distance charge for the person who receives the call.

Since you have Canada wide plan, your call to any where in Canada will be covered. The people who are calling you depending on what type of plan they have.

Re: Question about long distance in Canada

surreyboz — Wed, 23 Jan 2019 18:49:17 GMT

@marywaterman wrote:
With the prepaid base plans, I want to make sure I"m understanding it correctly. I can make and receive calls within my province. If I want to make a call from my home province to another province I need a top up of long distance mins. But, If someone from a different province calls me (while I'm in my home provice) that's also free. Do I have this right?

What you said is correct if you have a Plan with Province wide calling. If you are on a Plan with Canada Wide Calling then you can call from anywhere in Canada to anywhere in Canada.

Re: Question about long distance in Canada

ShawnC13 — Wed, 23 Jan 2019 18:51:39 GMT

@marywaterman wrote:
With the prepaid base plans, I want to make sure I"m understanding it correctly. I can make and receive calls within my province. If I want to make a call from my home province to another province I need a top up of long distance mins. But, If someone from a different province calls me (while I'm in my home provice) that's also free. Do I have this right?

@marywaterman, Anywhere in Canada you can receive calls with your base calling plan. While in your home Province say (BC as an example) if you were to call ON you would need a LD addon but they can call you no issue (long distance for them). Now if you travel to ON you would be able to call ON without a LD addon but would need to put a ! in front of the number but to call back to BC you would need a LD addon.

In all honesty if you are looking at a new plan with PM the 3G (LTE lite) data is very reliable and will be more than suitable for a majority of the users and most of those plans have Canada Wide calling now.

Re: Question about long distance in Canada

mimmo — Wed, 23 Jan 2019 18:52:06 GMT

@Lieux this info is now incorrect

On provincial plans you can receive calls no matter which province you are in.

@Lieux wrote:
@marywaterman the official PM stance on incoming calls on province wide, outside of your home province, without a long distance plan is, NO calls will be received. But in your home province it will be OK...

Re: Question about long distance in Canada

Lieux — Wed, 23 Jan 2019 18:54:31 GMT

Ok thanks for the information..I will change it. @mimmo