topic Sign in in Get Support

Sign in

Kayla-wx — Wed, 05 Jan 2022 08:04:26 GMT

I can't sign in to my account, says it can't verify my email

Re: Sign in

Luddite — Wed, 16 Jan 2019 19:33:09 GMT

@Kayla-wx wrote:
I can't sign in to my account, says it can't verify my email

Try using the lost password function: https://selfserve.publicmobile.ca/forgot-password/.

If that fails, click this: message to moderators to send a private message to the moderator team with a description of your issue. Moderator hours are: Monday to Friday, 9 am (ET) to 9 pm (ET); Saturday - Sunday 9 am (ET) - 7:30 pm (ET). Usually they answer within in 24 hours, but can take a few days.

Do not send multiple messages. This increases the queue and adds to the time moderators take to locate all your messages.

Re: Sign in

Dunkgirl — Sat, 19 Jan 2019 08:06:47 GMT

@Kayla-wx wrote:
I can't sign in to my account, says it can't verify my email

@Kayla-wxDid the moderator team help you as @Luddite suggested for you to contact?