topic Re: Data not working in Get Support

Data not working

Adilade — Wed, 05 Jan 2022 08:02:56 GMT

Hi there, I switched my service provider from Koodo to public mobile, my call and text is working but not my data. I am using iPhone X. Please help

Re: Data not working

NDesai — Mon, 14 Jan 2019 20:20:02 GMT

@Adilade Check your APN settings and match with the PM APN settings. https://apn-canada.gishan.net/en

Re: Data not working

will13am — Mon, 14 Jan 2019 20:30:30 GMT

@Adilade, if the phone has been used on a different service, try doing a network reset. The system should automatically pick up the right APN information. If not, then do manual changes.