topic Re: double bell in Get Support

double bell

volod — Wed, 05 Jan 2022 08:02:51 GMT

Hi!

I have a problem: when someone tries to call me, he has to call twice, because the first time the answering machine turns on right away, and the second time the call goes through. It is very uncomfortable.

How to make it correct this so that the answering machine is turned on no earlier than after the tenth signal?

Thanks-Vladimir

Re: double bell

Anonymous — Mon, 14 Jan 2019 18:51:46 GMT

@volod wrote:
Hi!

I have a problem: when someone tries to call me, he has to call twice, because the first time the answering machine turns on right away, and the second time the call goes through. It is very uncomfortable.
How to make it correct this so that the answering machine is turned on no earlier than after the tenth signal?

Thanks-Vladimir

Here are directions to set the maximum ring time.

Not sure if that will solve the problem but there it is.

Re: double bell

mimmo — Mon, 14 Jan 2019 19:08:46 GMT

You probably have a do not disturb feature enabled accidentally.

What phone are you using? Someone will give you instructions how to check and disable

Re: double bell

stonechucker — Mon, 14 Jan 2019 19:34:34 GMT

iPhones have hardware DO NOT DISTURB switch on the upper right corner of the phone, on the long side, when looking at the screen. This could be in the wrong position.

Re: double bell

angela_leblanc_ — Mon, 14 Jan 2019 21:08:16 GMT

hi, the same thing was happening to my husband's phone and i just fixed it. i restarted the phone and while calling it, i looked at his phone. i seen the call coming in and after while the screen was still locked it let me know it was on a not disturb. and the switch was on for the ringger.

if you swipe from down to up on the screen, make sure the moon icon is off.

i hope this helped.

Re: double bell

volod — Tue, 22 Jan 2019 18:41:02 GMT

Hi z10user4! 1. Dial *#61# and click Send. You will see your VM access number and the current ring delay time.

Where to dial it? On the keypad phone? Then they answer me that the wrong number is dialed. On SMS? Please describe in more detail so that I can understand. Nothing happened yet
Thank

Re: double bell

volod — Tue, 22 Jan 2019 18:42:54 GMT

iPhon-4

Re: double bell

Lieux — Tue, 22 Jan 2019 18:44:17 GMT

Hello @volod.

Did you see if you have turned off the don't disturb button on the left of your phone?

Re: double bell

Lieux — Tue, 22 Jan 2019 18:45:12 GMT

Did you have port your number recently from another company? @volod

Re: double bell

Anonymous — Tue, 22 Jan 2019 18:49:38 GMT

@volod wrote:
Hi z10user4! 1. Dial *#61# and click Send. You will see your VM access number and the current ring delay time.
Where to dial it? On the keypad phone? Then they answer me that the wrong number is dialed. On SMS? Please describe in more detail so that I can understand. Nothing happened yet
Thank

As though you were calling someone - without a contact. "Dial" that in the dialer of the phone and complete it as though you're calling someone.

You ought to get something back saying what the setting is for the call forwarding no reply option. It should also give you the voicemail number that is currently set.

Re: double bell

volod — Tue, 22 Jan 2019 18:56:29 GMT

Dear angela_leblanc!

The moon icon WAS ON!!!

Thanks you so much!

Re: double bell

volod — Tue, 22 Jan 2019 18:58:41 GMT

Hi!

The moon icon WAS ON!!!

Thanks you so much to everybody!