topic Re: No Plan in Get Support

No Plan

apt514 — Wed, 05 Jan 2022 07:58:28 GMT

No Plan. 10am. January 5th/19

*611 said amount due was $32

So i press #2 for $40 5.gb plan.

Big mistake now it's $45 dollar.

No $8 balance withdrawn here.

Someone please moderate this.

Re: No Plan

will13am — Sat, 05 Jan 2019 15:35:24 GMT

@apt514, your account is showing as active. I see 5GB data available for use and there's funds in the account. I suggest trying the lost phone, found phone toggle to see if that will fix the plan feature issue. In between the toggle, either reboot the phone or leave it off. Wait a minute or two between the steps.

Re: No Plan

Dunkman — Sat, 05 Jan 2019 16:09:31 GMT

@apt514

If the lost/stolen trick does not work, you could try to manually load $1 to your account. This is another trick that seems to re-set/re-start your account/SIM.

https://productioncommunity.publicmobile.ca/t5/Paying-for-your-service/SOLUTION-My-plan-has-enough-funds-but-will-not-renew-or-re/m-p/284552#M20518