topic Re: My phone doesn't work in Get Support https://productioncommunity.publicmobile.ca/t5/Get-Support/My-phone-doesn-t-work/m-p/310504#M156102 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/69526">@Leonardodv7</a>&nbsp;Did you activate again or you are using the same account you activated 3 months ago?&nbsp;When you login to your self-serve account, do you see the account status active?</P> Sat, 29 Dec 2018 21:38:17 GMT NDesai 2018-12-29T21:38:17Z My phone doesn't work https://productioncommunity.publicmobile.ca/t5/Get-Support/My-phone-doesn-t-work/m-p/310503#M156101 <P>Greetings public Mobile team,</P><P>&nbsp;</P><P>I have a Samsung galaxy S7 and I have been using public Mobile in the past and I moved from Tell us to public Mobile 3 months ago at first I could easily activate my phone plan at the store but now even though my plan appears active on the page I have no se3vuce and I did my payment yesterday after introducing my voucher and doing payment.&nbsp;</P><P>Hope you can help me with this.</P><P>&nbsp;</P><P>Best Wishes&nbsp;</P> Wed, 05 Jan 2022 07:54:46 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/My-phone-doesn-t-work/m-p/310503#M156101 Leonardodv7 2022-01-05T07:54:46Z Re: My phone doesn't work https://productioncommunity.publicmobile.ca/t5/Get-Support/My-phone-doesn-t-work/m-p/310504#M156102 <P><a href="https://productioncommunity.publicmobile.ca/t5/user/viewprofilepage/user-id/69526">@Leonardodv7</a>&nbsp;Did you activate again or you are using the same account you activated 3 months ago?&nbsp;When you login to your self-serve account, do you see the account status active?</P> Sat, 29 Dec 2018 21:38:17 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/My-phone-doesn-t-work/m-p/310504#M156102 NDesai 2018-12-29T21:38:17Z