topic Re: Where's the US Roaming Talk Only Plan for $8? in Get Support

Where's the US Roaming Talk Only Plan for $8?

SomeDude — Wed, 05 Jan 2022 07:53:58 GMT

I need to purchase the US roaming talk only add-on for $8 but I no longer see it on the self-serve page. I've purchased it twice before in December. What happened to it?

Re: Where's the US Roaming Talk Only Plan for $8?

ShawnC13 — Fri, 28 Dec 2018 14:02:22 GMT

@SomeDude wrote:
I need to purchase the US roaming talk only add-on for $8 but I no longer see it on the self-serve page. I've purchased it twice before in December. What happened to it?

Is the addon currently active on your phone? If it is it won't show up as available until the current one expires.

Re: Where's the US Roaming Talk Only Plan for $8?

SomeDude — Fri, 28 Dec 2018 14:21:00 GMT

My add-on expired at midnight. It's no longer active.

Re: Where's the US Roaming Talk Only Plan for $8?

Carld123 — Fri, 28 Dec 2018 14:38:22 GMT

@SomeDude wrote:
My add-on expired at midnight. It's no longer active.

@SomeDude

Its still there but in the talk section for some reason....

.edit...actually its not a roaming bundle so its in the correct spot...

Re: Where's the US Roaming Talk Only Plan for $8?

mimmo — Fri, 28 Dec 2018 14:32:31 GMT

Could it be that, it might take a little bit for it to reset itself. You should be able to call 611 or 18554public (I think that was the number) and purchase add-ons that way. That system might be different than the online system.

Re: Where's the US Roaming Talk Only Plan for $8?

SomeDude — Fri, 28 Dec 2018 14:39:07 GMT

@Carld123 wrote:
@SomeDude
Its still there but in the talk section for some reason

On my screen the $8 talk plan is missing, and this affects the person I'm with as well.

My original assumption was that they eliminated the plan, but now I think the two of us are affected by some sort of software bug with the public mobile site. Perhaps the bug has something to do with previously purchasing the $8 plan twice?

Due to time constraints (I need to be reachable), I bought the $15 talk and text plan already.

Re: Where's the US Roaming Talk Only Plan for $8?

dna2016 — Fri, 28 Dec 2018 15:19:24 GMT

@SomeDude, the Add-on is still on the main website page so it's definitely still available. If you don;t have a talk option on your base plan then it won;t be an option for you, however you mentioned you applied it earlier so I assume you do have a talk plan.

I noticed on my account page it is populating an error message when going to plan details and such, and this error was happening infrequently yesterday as well. I think there's just a system glitch at the moment. I;d say give it an hour or so and check back into your account again. This was happening yesterday as well.