topic Re: Switched over smoothly in Get Support

Switched over smoothly

Willaug56 — Wed, 05 Jan 2022 07:52:54 GMT

Okay so today is my first day on my new 5gb $40 a month plan and everything switched over seamlessly my payment went through okay since PM paid for it as a Christmas gift Thanks PM, now if only I had a phone that works as good as PM

Re: Switched over smoothly

RobertQc — Sun, 23 Dec 2018 13:45:21 GMT

@Willaug56 wrote:
Okay so today is my first day on my new 5gb $40 a month plan and everything switched over seamlessly my payment went through okay since PM paid for it as a Christmas gift Thanks PM, now if only I had a phone that works as good as PM

@Willaug56Great news! Happy to hear the switch went okay.

Check out the Xiaomi phones. Global version. Heck of a deal.

Re: Switched over smoothly

Willaug56 — Sun, 23 Dec 2018 13:51:11 GMT

Sorry I might have worded that incorrectly switched over to my new upgraded plan this what happens when you put your mind in gear before your first coffee

Re: Switched over smoothly

Harry3 — Sun, 23 Dec 2018 16:29:10 GMT

I got a new SIM and a new number, but activation took one day, I cannot get any information before the phone received first text message (password). Is always like this? I plan to buy second SIM.

Re: Switched over smoothly

Carld123 — Sun, 23 Dec 2018 16:35:05 GMT

@Harry3 wrote:
I got a new SIM and a new number, but activation took one day, I cannot get any information before the phone received first text message (password). Is always like this? I plan to buy second SIM.

@Harry3 Do all your services work?what information do you need?

Re: Switched over smoothly

Harry3 — Sun, 23 Dec 2018 16:55:23 GMT

Before I received first text message from PM, my phone is not working. You feel you are lost, don't know when you will connect, and cannot check on-line to see your account information because you need 6 digit code from text meaasage

Re: Switched over smoothly

Dunkman — Sun, 23 Dec 2018 17:11:40 GMT

@Harry3

Is your phone working right now? That is the key question.

You can always access your self service account later with the help of the moderator. If your phone is working now, you could try to re-try to make your self service account to see whether PM will send you confirmation text again.

If not, you will need to contact moderator. You likely don't need to buy another SIM card.

Send a private message to moderator through the following link :

https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Please include in the private message your phone number, your account number and PIN code.