topic Re: Incoming calls not working in Get Support

Incoming calls not working

Buddy123 — Wed, 05 Jan 2022 07:50:19 GMT

data good, text good, outgoing calls good no incoming calls sent messages to Moderator Team no reponse what do i do now

Re: Incoming calls not working

Psygineer — Wed, 19 Dec 2018 00:46:56 GMT

Did you recently port your number? Incoming calls go to your old service provider for a little while after you port.

Mobile to Mobile is up to half a day.

Landline to Mobile is 2-3 Business days.

VOIP to Mobile is up to a week.

Re: Incoming calls not working

Jackhyf63 — Wed, 19 Dec 2018 01:03:57 GMT

If you just ported, it takes some time, every hour or so remove your battery / restart your phone. It can take time on your first port over.

If the issue continues you may have a partially completed port, sometimes ports just take a bit longer. You can send a message to the moderator team and include your name, account number and/or phone number and pin number and they will get back to you asoon as they can .

Re: Incoming calls not working

Buddy123 — Wed, 19 Dec 2018 13:49:58 GMT

no its not fixed and i havent got a response from a moderator this is day 2 if it continues i may have to cancel