topic Re: APN not registering, even side loading APN editing has the fields grayed out in Get Support

APN not registering, even side loading APN editing has the fields grayed out

JaredQHopps — Wed, 05 Jan 2022 07:49:16 GMT

I got a new phone recently, a BlackView BV9500. I made sure the bands were the same as the ones public mobile uses. I'm able to do calling from the phone, but mobile data isn't working. I looked into it, and I only have the two telus APNs TELUS.SP and TELUS.Services. Public Mobile's APN isn't turning up.

when I side-loaded editing in APN settings (using ADB shell, and an app designed for that), it brought up add a new APN, but all of the settings were grayed out, I couldn't edit them at all, adding or removing.

Is there any way other than rooting for the Public Mobile APN to be added?

I've made a few phone calls, so I know the phone works on Public Mobile, but when I try turning on Data, nothing turns on.

Thank you for your time

Jared

Re: APN not registering, even side loading APN editing has the fields grayed out

JaredQHopps — Sun, 16 Dec 2018 19:03:16 GMT

@CS_Agent

Re: APN not registering, even side loading APN editing has the fields grayed out

JaredQHopps — Mon, 17 Dec 2018 12:28:11 GMT

I've done a factory reset twice (unless factory resetting is different than resetting the configuration), and when I checked the phone's compatibility, it had every band public mobile used and more. Public Mobile is showing up everywhere except my APN settings.

Re: APN not registering, even side loading APN editing has the fields grayed out

JaredQHopps — Mon, 24 Dec 2018 19:19:35 GMT

and now outgoing texting isn't working... I'm able to recieve texts, but I'm now unable to send them