topic Re: Cellular Data slow/restricted on Iphone 13? in Get Support

Cellular Data slow/restricted on Iphone 13?

RichardLSC — Tue, 04 Jan 2022 09:44:59 GMT

I recently switched to iphone 13 a few months back and the cellular data is overall slower - images, sites load slower, and in many cases, things will not load at all, e.g. photos from restaurants on google maps app, twitch streams. I switched the simcard back to my old android phone and the data works fine.

Any way to fix this problem on iphone 13?

Thanks!

Re: Cellular Data slow/restricted on Iphone 13?

Anonymous — Mon, 27 Dec 2021 01:59:20 GMT

@RichardLSC

you can try reseat the SIM card and Make sure your phone is off before removing your SIM card,

1. power off your device

2. take out the SIM card,

3. waiting a 1 minute,

4. put it back and power on,

5. toggling airplane mode off/on,

and you can try to reset network settings and Changing APN Settings,

for iphone

Go to Settings > General > Reset > Reset Network Settings.

This also resets Wi-Fi networks and passwords,

or visit Here link,

APN Settings On An IPhone

click Here link,

Ensure you have the correct APN settings by visit Here link,

Select the brand and model of your phone, After doing so, you will be provided with the exact APNs required for your phone on our network.

and try manually selecting network "3G ONLY" or WCDMA only,

for iPhone visit Here link

or Here link

for iphone go to Settings > Messages > To turn iMessage on or off,

Turn your data on to send a Picture Messaging in world-wide,

if your data is off and your home internet Wi-Fi is on is not going through the Picture or a video messaging,

you have to do this to going through you will need to turn your data on to send a Picture or a video messaging in world-wide,

make sure your Data is on.

and do Rebooting your phone ,This is quick and simple,to refreshing your network,

*what is meant by rebooting the device turn off and turn it back on.

try to check update your device,

Re: Cellular Data slow/restricted on Iphone 13?

computergeek541 — Mon, 27 Dec 2021 02:05:20 GMT

@RichardLSC wrote:
I recently switched to iphone 13 a few months back and the cellular data is overall slower - images, sites load slower, and in many cases, things will not load at all, e.g. photos from restaurants on google maps app, twitch streams. I switched the simcard back to my old android phone and the data works fine.

Any way to fix this problem on iphone 13?

I find that slow data is usually beyond your control and that it's often the result of intermitent network issues. Sometimes, restarting can get things working properly again.

Edit: What happened after you put your SIM card back into your iPhone 13?

Re: Cellular Data slow/restricted on Iphone 13?

Anonymous — Mon, 27 Dec 2021 02:04:13 GMT

@RichardLSC

if still not fix it you can try backup and do Factory Reset How to do Factory Reset..

Re: Cellular Data slow/restricted on Iphone 13?

esjliv — Mon, 27 Dec 2021 02:20:25 GMT

@computergeek541 wrote:
@RichardLSC wrote:
I recently switched to iphone 13 a few months back and the cellular data is overall slower - images, sites load slower, and in many cases, things will not load at all, e.g. photos from restaurants on google maps app, twitch streams. I switched the simcard back to my old android phone and the data works fine.

Any way to fix this problem on iphone 13?
I find that slow data is usually beyond your control and that it's often the result of intermitent network issues. Sometimes, restarting can get things working properly again.

Edit: What happened after you put your SIM card back into your iPhone 13?

@computergeek541 great question.

I think I recall someone else with this same phone that was complaining about data speeds. Then when they switched it to another device, than back to the iphone 13 something improved.

So @RichardLSC, maybe you just solved your own question if switching the SIM from one phone then back again helped.

Re: Cellular Data slow/restricted on Iphone 13?

HALIMACS — Mon, 27 Dec 2021 02:22:58 GMT

@RichardLSC wrote:
I recently switched to iphone 13 a few months back and the cellular data is overall slower - images, sites load slower, and in many cases, things will not load at all, e.g. photos from restaurants on google maps app, twitch streams. I switched the simcard back to my old android phone and the data works fine.

Any way to fix this problem on iphone 13?

Thanks!

@RichardLSC

Try setting the iPhone device to 3G only network.

Do you notice any difference data speeds now?

Re: Cellular Data slow/restricted on Iphone 13?

computergeek541 — Mon, 27 Dec 2021 02:23:30 GMT

@esjliv wrote:
I find that slow data is usually beyond your control and that it's often the result of intermitent network issues. Sometimes, restarting can get things working properly again.

Edit: What happened after you put your SIM card back into your iPhone 13?
@computergeek541 great question.

I think I recall someone else with this same phone that was complaining about data speeds. Then when they switched it to another device, than back to the iphone 13 something improved.

So @RichardLSC, maybe you just solved your own question if switching the SIM from one phone then back again helped.

I don't see as switching the SIM card to another phone as being part of any solution. That's really to see if there's a problem with the device. However, something happening after the swtich to another phone doesn't always mean that change caused the improvement. The simple act of disconnecting and reconnecting to the network can sometimes fix issues.

Re: Cellular Data slow/restricted on Iphone 13?

esjliv — Mon, 27 Dec 2021 02:33:50 GMT

@computergeek541 wrote:
@esjliv wrote:
I find that slow data is usually beyond your control and that it's often the result of intermitent network issues. Sometimes, restarting can get things working properly again.

Edit: What happened after you put your SIM card back into your iPhone 13?
@computergeek541 great question.

I think I recall someone else with this same phone that was complaining about data speeds. Then when they switched it to another device, than back to the iphone 13 something improved.

So @RichardLSC, maybe you just solved your own question if switching the SIM from one phone then back again helped.
I don't see as switching the SIM card to another phone as being part of any solution. That's really to see if there's a problem with the device. However, something happening after the swtich to another phone doesn't always mean that change caused the improvement. The simple act of disconnecting and reconnecting to the network can sometimes fix issues.

Yes, probably the case.

Re: Cellular Data slow/restricted on Iphone 13?

softech — Mon, 27 Dec 2021 02:36:11 GMT

I think what @esjliv mentions is about the SIM being re-provisioned after being used on another device. Not sure if this re-provisioning would cause any speed improvement

But OP said he "switched the simcard back to my old android phone and the data works fine.", so I guess it was done once and no improvement I guess.

(from an Android user...Me.. Maybe iPhone not working as good as an Anrdoid :))

Re: Cellular Data slow/restricted on Iphone 13?

t_p — Mon, 27 Dec 2021 03:00:42 GMT

@RichardLSC wrote:
I recently switched to iphone 13 a few months back and the cellular data is overall slower - images, sites load slower, and in many cases, things will not load at all, e.g. photos from restaurants on google maps app, twitch streams. I switched the simcard back to my old android phone and the data works fine.

Any way to fix this problem on iphone 13?

Thanks!

@RichardLSC

Have you contacted Apple Support on that issue? It seems there are several complaints about slow data on that iphone.

I supposed you already did a Network settings reset and update Carrier Settings ?

Re: Cellular Data slow/restricted on Iphone 13?

softech — Mon, 27 Dec 2021 03:06:06 GMT

@RichardLSC did you also try:

Turn Off Background Apps Refresh
Turn Off Data Saver Mode on iPhone

And check if you have the latest carrier profiles

Also check if you have latest iOS updates