topic Re: International calls in Get Support

International calls

A_Abou — Wed, 05 Jan 2022 07:46:46 GMT

Is there any plans to include more countries in the international list ?

Re: International calls

CS_Agent — Mon, 28 Aug 2017 15:20:06 GMT

Hi A_Abou,

Thank you for reaching out to us. I'll be glad to answer your question regarding the International calls add-on.

With Public Mobile, the only available countries for International calls are those included on the 400 minutes International Long-Distance and they are:

China
France
Germany
Greece
Hong Kong
India
Italy
South Korea
Malaysia

Mexico
Poland
Portugal
Puerto Rico
Singapore
Spain
Thailand
United Kingdom (England, Scotland, Wales)
Venezuela

I hope that I answer your inquiry.

Have a nice day!

Cheers

Abdoulaye

Re: International calls

Acekiller — Mon, 28 Aug 2017 15:21:50 GMT

Would be nice if they do. But I would rather see more countries roaming first.

Re: International calls

CS_Agent — Mon, 28 Aug 2017 15:33:20 GMT

Hi Acekiller,

Thank you for your feedback.

I understand that the number of included countries is so limited but I am inviting you to keep informed through our Community site for upcoming add-on in the future.

Cheers

Abdoulaye

Re: International calls

Wonder_why — Sun, 03 Sep 2017 14:22:11 GMT

Not like Koodo have more countries LD calls

Re: International calls

MoreYummy — Sun, 03 Sep 2017 17:15:04 GMT

They should add some more countries later. as many are asking for it for a while. ONly telus knows when to add them. 🙂

Re: International calls

Michael77 — Mon, 04 Sep 2017 12:06:07 GMT

I agree. I would like to see some new additions to the list. 🙂

Re: International calls

Grampa — Mon, 04 Sep 2017 15:01:35 GMT

The countries currently on the list are countries which are less expensive for FM to put the call through. If they add more countries they would also probably have to raise the price of the long distance add-on.