topic Re: phone in Get Support

phone

emilyholly — Wed, 05 Jan 2022 07:45:45 GMT

My phone does not have data and long distance phone calls which were already paid for another words you took the money out of my account, please check and let me know what's going on.

Thank you

Rickee

Re: phone

rob79 — Thu, 24 Aug 2017 19:16:20 GMT

Hey @emilyholly - you're going to have to send a private message to the mods to help you with this. Be sure to include your PM account number, phone number, and the email address you use to log into self-serve in the message.

Click Here to send the mods a direct message.

Good luck!

Re: phone

Balanceman — Thu, 07 Sep 2017 15:12:52 GMT

Were you able to get your issues resolved?

Re: phone

Mary_M — Thu, 07 Sep 2017 15:25:33 GMT

Hey @emilyholly,

Thank you for contacting us !

We have not yet received a private message from you - feel free to send us a one if you still need assistance. It will be our pleasure to help.

Regards,

Mary

Re: phone

jeffster1970 — Fri, 08 Sep 2017 13:20:07 GMT

@Mary_M wrote:
Hey @emilyholly,

Thank you for contacting us !

We have not yet received a private message from you - feel free to send us a one if you still need assistance. It will be our pleasure to help.

Regards,

Mary

Maybe it was a port-in and started working a day after the post??

Re: phone

Mary_M — Fri, 08 Sep 2017 13:24:57 GMT

It's possible, but we can't know or confirm until we've looked into it! If the issue was resolved, even better 🙂 @jeffster1970

Cheers,

Mary