topic Re: Activate on a specific day in Get Support

Activate on a specific day

Masarusan — Wed, 05 Jan 2022 07:45:34 GMT

I want to port an existing number from another provider but don't want to waste remaining days on my current subscription. How do I i activate public Mobile number on a specific day?

Thanks

Re: Activate on a specific day

Dunkgirl — Sun, 09 Dec 2018 17:14:51 GMT

@Masarusan wrote:
I want to port an existing number from another provider but don't want to waste remaining days on my current subscription. How do I i activate public Mobile number on a specific day?

Thanks

@MasarusanA soon as you put the port request in, the process will start. A soon as the port request is complete your old provider will close the account. You do not want to cancel the existing number, the number has to be active on a good standing account.

Whatever day you want to activate a public mobile account, do it on that day. Depending on what type of number you are porting from it can take a couple days (landline) but usually for cell phones its done within 24 hours.

Re: Activate on a specific day

Anonymous — Sun, 09 Dec 2018 17:26:47 GMT

@Masarusan, on top of what @Dunkgirl mentioned, if your plan with your previous provider was post paid(not pre-paid), then they would give you a credit/refund for any portion of your month that was paid for but not used.

Re: Activate on a specific day

A328 — Sun, 09 Dec 2018 17:57:29 GMT

There is no portion to activate on specific date for new account. Recommending to port your number at least two-three days before your billing cycle to avoid paying the old service provider if there is any hiccups with porting. Also if you are not having prepaid service with other service provider, most issue refunds if you request.

Re: Activate on a specific day

popping — Sun, 09 Dec 2018 18:21:45 GMT

@Masarusan

With the moderator wait time is 48 - 72 hours, I will not leave it to close to the end of current cycle because your number must be active to be ported. I will leave at least 7 days or longer before your current cycle ends.

Don't initiate the number porting during activation. People were reported with porting problem. Get a PM number during activation. Test the PM service before porting your number to PM.