topic Re: No Data in Get Support

No Data

mylololi — Wed, 05 Jan 2022 07:41:30 GMT

I have just switched from Kodoo to Public Mobile. The APN is set as https://apn-canada.gishan.net/en/apn/public-mobile/sony-xperia-xz-premium, but still I can not get online. I am using a Sony XZP, bought from Hong Kong. I was able to get online while I was with Kodoo tho, so I have no ideas how to fix the problem. Please help~

Re: No Data

ShawnC13 — Mon, 03 Dec 2018 19:24:16 GMT

@mylololi wrote:
I have just switched from Kodoo to Public Mobile. The APN is set as https://apn-canada.gishan.net/en/apn/public-mobile/sony-xperia-xz-premium, but still I can not get online. I am using a Sony XZP, bought from Hong Kong. I was able to get online while I was with Kodoo tho, so I have no ideas how to fix the problem. Please help~

Are you able to post a screen shot of your APN settings? There maybe something in there that was overlooked and someone else might pick up on.

Re: No Data

popping — Mon, 03 Dec 2018 19:28:09 GMT

@mylololi

Deactivate STAMINA mode and restart your device. To save battery power, STAMINA mode disables mobile data when the screen is turned off.

To disable STAMINA mode

Find and tap Settings > Battery > STAMINA mode.
Tap the slider to disable STAMINA mode.

Re: No Data

mylololi — Mon, 03 Dec 2018 19:30:28 GMT

Tried, but still no good. T.T

Re: No Data

mylololi — Mon, 03 Dec 2018 19:31:54 GMT

Tried, but still no good. T.T

Thanks for your reply!

Re: No Data

mylololi — Mon, 03 Dec 2018 19:34:51 GMT

Pic attached, thanks

Re: No Data

mylololi — Mon, 03 Dec 2018 19:43:34 GMT

Hey, and the data is on and I can make phone call and text already. Thanks!

Re: No Data

SharW77 — Mon, 03 Dec 2018 20:04:53 GMT

Hey I'm having the same issue how did you get it to work?

Thanks!

Re: No Data

mylololi — Mon, 03 Dec 2018 20:22:28 GMT

@SharW77 I am still waiting for a miracle to happen.

Re: No Data

mylololi — Mon, 03 Dec 2018 20:31:10 GMT

I did nothing, but out of a sudden, it just works by itself, a miracle! Haha

Thanks u guys~