topic Re: Am I paying add ons still? in Get Support

Am I paying add ons still?

Ale1 — Wed, 05 Jan 2022 07:40:54 GMT

Hi,

Another question here. I ordered a one-time 200mb add-on and I would just like to make sure that I am not still having a recurring payment for this add-on as I can still see it listed. Please let me know if I need to message account numbers, etc.

Thanks

Re: Am I paying add ons still?

hairbag1 — Sun, 02 Dec 2018 23:52:00 GMT

Once the add-on is used up, you have to go back and re-up the add-on. It doesn't recur.

Re: Am I paying add ons still?

NDesai — Sun, 02 Dec 2018 23:52:24 GMT

@Ale1 Add-ons are not a reoccurring purchase. It will stay in your account untill you fully consume all 200 mins.

Re: Am I paying add ons still?

Prairiehaven — Thu, 04 Apr 2019 19:20:46 GMT

Thank you. I am autopaying on my credit card my base plan and cannot see options to cancel add ons. I just need my add ons for a short durations but I understand now these will not automatically be billed to my credit card now.