topic Re: Auto pay issue? in Get Support

Auto pay issue?

JJ07 — Wed, 05 Jan 2022 07:40:38 GMT

Is anyone else having an issue with payment?

Re: Auto pay issue?

Raven_Jet — Fri, 18 Aug 2017 12:24:57 GMT

Can you describe what you are experiencing so we can determine if it is abnormal?

Re: Auto pay issue?

JJ07 — Fri, 18 Aug 2017 13:45:21 GMT

Yes my visa debit doesn't work anymore on the site. I have not changed anything with pm or my bank. I contacted my bank to see if there was an issue on my end and was told all is good it should work. Also my bank has no record of me trying to use my card on the site which they said was unusual and was probably a problem with the site.

Re: Auto pay issue?

d16lee — Fri, 18 Aug 2017 15:40:35 GMT

I am having same issue. Actually, even though Self Service is saying my payment is declined, I see pre-approval 5 payments!!!

I sent PM to Modterator. Waiting now for 5 hours and no response.

Re: Auto pay issue?

JJ07 — Fri, 18 Aug 2017 15:51:28 GMT

I have been waiting several hours as well.