topic Re: Request for refund in Get Support

Request for refund

romvillan — Wed, 05 Jan 2022 07:40:01 GMT

Hello CS:
You had deducted 3 months pre-payment from my credit card on Aug. 6, 2017 for phone (647) xxx-xxxx. But, I ported my no. to Speakout on Aug. 7, 2017. I will appreviate if you could refund me my payment.
Thanks,
Romeo Villanueva

Re: Request for refund

koimr1 — Wed, 16 Aug 2017 21:38:25 GMT

It would be best if you sent this via a private message to a moderator

Make sure you include your phone number and email address and they will definitely look into it for ya! 🙂

Re: Request for refund

NDesai — Wed, 16 Aug 2017 21:47:12 GMT

@romvillan Please do not post any private info as this is a public community.

Since PM is prepaid service, i doubt they will refund you. Your account is fully closed due to port out, so i am not sure how they will refund even if they wanted to. Anyhow, try sending a private message to the Moderator_Team and see what they say.

Re: Request for refund

cricketfan — Thu, 17 Aug 2017 00:04:32 GMT

Why did you wait till the new cycle? Should have ported a week prior atleast.

Re: Request for refund

kentnleung — Thu, 17 Aug 2017 06:11:35 GMT

You'll need to contact the moderator team with your information (cell number, SIM, etc)

Re: Request for refund

Wafik — Thu, 17 Aug 2017 13:59:47 GMT

@romvillan as @NDesai pointed out, PM is prepaid service. You managed to apparently pick the worst possible time to port out. Good luck trying to get a refund, but do not be surprised if you do not!

Re: Request for refund

romvillan — Thu, 17 Aug 2017 23:00:56 GMT

I forward this to oleanne.
Thanks

Re: Request for refund

romvillan — Thu, 17 Aug 2017 23:02:09 GMT

New to this. And am old

Re: Request for refund

romvillan — Thu, 17 Aug 2017 23:03:33 GMT

It took a while for the other provider to act

Re: Request for refund

romvillan — Thu, 17 Aug 2017 23:06:30 GMT

If Public Mobile is that cruel, then I will campaign to get my relatives and friends abandon this co.

Re: Request for refund

romvillan — Thu, 17 Aug 2017 23:43:35 GMT

Can someone help forward my message to the moderator, please? I'm not that good finding their e-mail/avatar, whatever you call it. I might have posted it to a wrong place. Apologies.

Re: Request for refund

skmkenn — Fri, 18 Aug 2017 00:05:14 GMT

Click here to send a message to the Moderator team.