topic Re: Porting in Get Support

Porting

Spacey — Wed, 05 Jan 2022 07:39:17 GMT

Hi @CS_Agent I was called earlier as you were having trouble porting my number to 647 xxx xxxx old account no. from freedom mobile was 647 xxx xxxx (account no. Not phone number)

Please help.

Re: Porting

will13am — Fri, 30 Nov 2018 22:01:05 GMT

@Spacey, if you have submitted the port already and it failed, then you need to private message the moderator team to resubmit the port. The moderator team can be reached via private message using this link. Please include in the private message account number and PIN code along with a detailed description of the issue and the required resolution. This will speed up problem resolution significantly. Refer to the following knowledge base link for additional information on contacting the moderator team.

BTW, when entering the account number, do not enter the spaces and other separators such as dashes. Lastly, please do not post personal information in the public forum.

Re: Porting

popping — Sat, 01 Dec 2018 00:21:41 GMT

@Spacey

Porting a landline number will take up to a few days.

Porting a mobile number will take up to a few hours.

When did you ported your number?

If you had waited for a few days, send a private message to moderator as suggested by @will13am.