topic Re: Payment Issues in Get Support

Payment Issues

cameronmartin — Wed, 05 Jan 2022 07:39:16 GMT

Hello,

I am on a 90 day plan. The plan was supposed to reset on the 11th of August and I am leaving the country in September and no longer need the 90 day plan. For this reason I switched to a 30 day plan on the 10th of August and saved my profile.

This never went through and I am apparently still on a 90 day plan and do not want to pay for this. Please fix this problem and change me to the 30 day plan.

Thanks,

Cameron

Re: Payment Issues

ShawnC13 — Tue, 15 Aug 2017 16:10:33 GMT

@cameronmartin,

You will need to message a MOD for assistance, click on this link Moderator Team

to send a private message .

In your message please include:

* PM account email address

* SIM card number(if available)

* PM phone number

* Detailed explanation

Community Moderators are available from Mon-Thursday 9am(Eastern) to 9pm(Eastern) and Friday, Saturday, and Sunday from 9am(Eastern) to 7:30pm(Eastern)

More info on moderators: https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Moder...

Re: Payment Issues

SD08 — Tue, 15 Aug 2017 16:11:15 GMT

Click this Moderator_Team link to private message for assistance.
More info on moderators: http://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Moderators/ta-p/76452

Include your e-mail address and phone number.