topic Re: Service cancelled, think its problems with my M/C in Get Support

Service cancelled, think its problems with my M/C

bradcchurchill — Wed, 05 Jan 2022 07:39:12 GMT

Hi Guys and Gals,

Completely forget my login password and I think I locked myself out. It's saying my service is cancelled but I think its related to my Mastercard not going thru. Can anyone help? Thanls

Re: Service cancelled, think its problems with my M/C

Luddite — Tue, 15 Aug 2017 15:11:41 GMT

Is your phone still working?

Re: Service cancelled, think its problems with my M/C

SD08 — Tue, 15 Aug 2017 15:13:50 GMT

If you've tried the password reset already, then your account may need a password reset with the help of a moderator.

Click this Moderator_Team link to private message for assistance.
More info on moderators: http://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Moderators/ta-p/76452

Include your e-mail address and phone number.

Password resets are time-sensitive, so be alert for any response from the mods, and don't delay once you get the reset message.

Re: Service cancelled, think its problems with my M/C

ShawnC13 — Tue, 15 Aug 2017 15:14:58 GMT

@bradcchurchill, sorry to hear you are experieincing some issues.

You will need to message a MOD for assistance, click on this link Moderator Team

to send a private message .

In your message please include:

* PM account email address

* SIM card number(if available)

* PM phone number

* Detailed explanation

Community Moderators are available from Mon-Thursday 9am(Eastern) to 9pm(Eastern) and Friday, Saturday, and Sunday from 9am(Eastern) to 7:30pm(Eastern)

More info on moderators: https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Moder...