topic Re: Change Phone Number Help in Get Support

Change Phone Number Help

momof4 — Wed, 05 Jan 2022 07:38:21 GMT

I just switched to Public Mobile. I registered and changed the phone number to my old Virgin phone number.

I can call out and it works with the new number, but if someone tries to call me it goes to Virgin Mobile saying it goes straight to voicemail.

Help. I need to cancel my Virgin account tomorrow.

srlawren — Thu, 29 Nov 2018 23:18:28 GMT

@momof4 did you get a text message that the port completed? It can take a few hours.

momof4 — Thu, 29 Nov 2018 23:23:06 GMT

No I didn't.

Thanks for this. I will wait for the text message before cancelling.

Thank you for your help!