topic Re: overpayment in Get Support

overpayment

Mars60 — Wed, 05 Jan 2022 07:38:12 GMT

my monthly fee was withdrawn from one account and an addtional $10.71 was withdrawn from

the other account. please look inti this

Re: overpayment

stonechucker — Thu, 29 Nov 2018 19:48:45 GMT

Sounds like an issue for your bank to assist with. Public Mobile should only be charging one payment, to one credit card/debitvisa.

Re: overpayment

mimmo — Thu, 29 Nov 2018 19:51:35 GMT

How much is your plan? Could it be taxes?

Re: overpayment

will13am — Thu, 29 Nov 2018 19:54:11 GMT

@Mars60, take a look at the payment history in the online account. Add taxes to the payment and try to reconcile that against your payment card statement.

Re: overpayment

austinhuang — Thu, 29 Nov 2018 19:55:21 GMT

"The other account"? PM only charges the only card in your only self-serve account (Unless you have 2 PM accounts, which means the issues are entirely separated)?