topic Data used up. Renew plan 4 days early? in Get Support

Data used up. Renew plan 4 days early?

08cherd4 — Wed, 05 Jan 2022 07:37:04 GMT

Hello,

I have unfortunately used all of my data for the past three months. I'm hoping Public Mobile could renew my plan 4 days earlier so I could start a new data term!

Please let me know if this is possible. Love the service and have always recommended public mobile to friends!

Thanks,
Dylan

Re: Data used up. Renew plan 4 days early?

ShawnC13 — Thu, 10 Aug 2017 02:28:37 GMT

@08cherd4, you can ask teh mods to restart your plan early.

You will need to message a MOD for assistance, click on this link Moderator Team

to send a private message .

In your message please include:

* PM account email address

* SIM card number(if available)

* PM phone number

* Detailed explanation

Community Moderators are available from Mon-Thursday 9am(Eastern) to 9pm(Eastern) and Friday, Saturday, and Sunday from 9am(Eastern) to 7:30pm(Eastern)

More info on moderators: https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/Updated-Contacting-our-Community-Moderators/ta-p/76452

Re: Data used up. Renew plan 4 days early?

cricketfan — Thu, 10 Aug 2017 02:29:38 GMT

Yes you can

Msg the @CS_Agent with your phone number and name. They'll help you out.

Re: Data used up. Renew plan 4 days early?

Acekiller — Thu, 10 Aug 2017 20:54:51 GMT

it has been done a couple times b4 so you are good.