topic Re: Public Mobile as a reoccurring bill? in Get Support

Public Mobile as a reoccurring bill?

uymai — Wed, 05 Jan 2022 07:36:31 GMT

Hey -- i get 2% cash back on my credit card for reoccurring bills, but my auto pay public mobile payments show up as "Other" -- anyone have any idea which vendor code public mobile falls under? should they be considered recurring bills?

Re: Public Mobile as a reoccurring bill?

will13am — Tue, 08 Aug 2017 14:17:45 GMT

This behavior may be due to auto pay being an optional item at the vendor end. Unlike pay after accounts, you are not forced to pay at renewal time. If you choose to pay, you get service, if not then service stops.

Re: Public Mobile as a reoccurring bill?

shawnie_boy — Tue, 08 Aug 2017 14:19:16 GMT

you should consider the MBNA World Elite - gives you 2% back on everything.

Re: Public Mobile as a reoccurring bill?

Samianauman — Tue, 08 Aug 2017 14:23:32 GMT

Also my tangerine give me 2 percent too.

Re: Public Mobile as a reoccurring bill?

uymai — Tue, 08 Aug 2017 14:45:01 GMT

what tangerine category does it fall under? that's who i'm with

Re: Public Mobile as a reoccurring bill?

uymai — Tue, 08 Aug 2017 14:47:27 GMT

@will13am wrote:
This behavior may be due to auto pay being an optional item at the vendor end. Unlike pay after accounts, you are not forced to pay at renewal time. If you choose to pay, you get service, if not then service stops.

possible, but from what i can gather, it might be a checkbox when they charge your credit card

Re: Public Mobile as a reoccurring bill?

MoreYummy — Tue, 08 Aug 2017 14:55:08 GMT

@shawnie_boy There is an annual fee for that card though. It works if you travel or use it alot.

Re: Public Mobile as a reoccurring bill?

aa12345 — Fri, 25 May 2018 19:32:19 GMT

@CS_Agent I also have this problem as well. I have a TD Cash Back Visa Infinite Card that awards 3% cash back on recurring bill payments.

https://www.td.com/ca/en/personal-banking/products/credit-cards/cash-back/cash-back-visa-infinite-card/?sourcecode=S0013&src=TD_Spring_CBI&cm_sp=:GOOGLE:N+-++Cash+Back+Visa+Infinite+-+Branded+%252818_S_CC_CPC_AO_ACQ_EN_BRA%2529:PVISA:Cash+Back+Visa+Infinite+-+Exact&gclid=EAIaIQobChMIs56lxsuh2wIVS1uGCh1goQ75EAAYASAAEgJZ7fD_BwE

The charge from Public Mobile is only ringing up as a normal payment. However, this should be a reoccuring charge since my credit card is on file with them as a Pre-Authorized Payment Plan (PAP). Can someone at Public Mobile look into this so that when credit cards are charged, folks like us can take advantage of credit cards that give bonus points for recurring bill payments.

FYI - When I was with Bell Mobility, my cell phone charges were rewarded the bonus 3% cash back

Re: Public Mobile as a reoccurring bill?

Luddite — Fri, 25 May 2018 21:21:13 GMT

@aa12345 It's not a recurring payment as it's prepaid without any commitment. It's an issue to take up with your credit card company, I think.

Re: Public Mobile as a reoccurring bill?

laiingri — Fri, 25 May 2018 21:36:53 GMT

Re: Public Mobile as a reoccurring bill?

aa12345 — Fri, 25 May 2018 21:38:33 GMT

I don't agree that this isn't reoccuring payment. My credit card is on file for auto pay which means that my card is on file with them in a pre authorized way and public mobile reoccuringly automatically charges me every 90 days. I'd like someone from Public Mobile to comment on this... they should be able to flag transactions like this so that when money is pulled from the credit card it is labelled as a PAP.

Re: Public Mobile as a reoccurring bill?

Luddite — Fri, 25 May 2018 21:54:59 GMT

@aa12345 wrote:
I don't agree that this isn't reoccuring payment. My credit card is on file for auto pay which means that my card is on file with them in a pre authorized way and public mobile reoccuringly automatically charges me every 90 days. I'd like someone from Public Mobile to comment on this... they should be able to flag transactions like this so that when money is pulled from the credit card it is labelled as a PAP.

Well, you've tagged the moderators for a response.

That link you provided suggests that you must add the merchant to you card not just use it: "Set up Pre-Authorized Payment on your TD Credit Card and stay on top of your payments.".

Good luck.

Re: Public Mobile as a reoccurring bill?

LEGO — Fri, 25 May 2018 22:35:18 GMT

@Luddite wrote:
Well, you've tagged the moderators for a response.
That link you provided suggests that you must add the merchant to you card not just use it: "Set up Pre-Authorized Payment on your TD Credit Card and stay on top of your payments.".
Good luck.

Well, this would be difficult to accomplish if your rewards different every month, as Pre-Authorized Payment set up for same amount that reoccurs every time in the future.

Re: Public Mobile as a reoccurring bill?

LEGO — Sun, 10 Jun 2018 04:21:00 GMT

Today, I had to contact Internet provider in regard of reoccurring bill payments since I did not get any cash back on my credit card. Their explanation was: to be considered as “Recurring bill payment” it has to reoccur every month, but our service is not based on monthly cycle, but on 30-days cycle.

I think this is also true in Public Mobile case.

Re: Public Mobile as a reoccurring bill?

aa12345 — Sun, 10 Jun 2018 12:47:58 GMT

I don't believe in that response that it has to be monthly, not 30 days interval, to get the bonus.

I have a PRESTO card (for Toronto transit) and have it conifgured to top up $20 whenever the balance goes below $10. It gets topped up to $20 on a irregular basis, not monthly, not 30 days, just whenever the balance goes low. I've been getting reoccuring payment cashback bonus on my VISA from PRESTO whenever the top up occurs since they have my credit card on file in a pre-authorized manner.

The vendor, Public Mobile in this case, who is charging the credit card needs to do something on their end to signify to the credit card companies that they are pulling money in a pre-authorized fashion so we can get these bonus

Re: Public Mobile as a reoccurring bill?

BrentKilboy — Tue, 04 Sep 2018 14:28:33 GMT

I asked ScotiaBank and they said Public Mobile needs to make a change on their end to mark these as re-occuring payments for this to work. Can we please get a mod @Moderator_Team to request this change?

And of course it doesn't matter if the amount is the same each month for it to be reoccuring, my gas and electric bill count as reoccuring payments even though the amount is different each bill.

Re: Public Mobile as a reoccurring bill?

aa12345 — Tue, 04 Sep 2018 14:44:24 GMT

This page explains Merchant MCC Codes:
https://www.ratelab.ca/credit-cards/merchant-category-codes-in-canada/

It explains:

Recurring Bill Payments. Any monthly payment automatically billed to your credit card. There are some restrictions on the definition of “recurring payment.” Card holders should check with the merchant in question.

Looking closer at the MCC Codes available here:
https://www.web-payment-software.com/online-merchant-accounts/mcc-codes/

As far as I know reoccuring payments apply to things like TV service, utility bills, telephone bills etc.. Here's the MCC Codes for these kind of services

4814	Telecommunication service including local and long distance calls, credit card calls, calls through use of magneticstrip reading telephones and fax services

4899	Cable and other pay television (previously Cable Services)
4900	Electric, Gas, Sanitary and Water Utilities

If I had a guess Public Mobile probably did not register themselves under MCC code 4814. Hopefully they can fix this...

Re: Public Mobile as a reoccurring bill?

jsotelo — Fri, 21 Dec 2018 17:11:37 GMT

Hello everybody

I didn't see any latest update on this question. Can a Mod or somebody advise if the question about Public Mobile is consider a recurring bill payment?

Thanks in advance.Juns.

Re: Public Mobile as a reoccurring bill?

Anonymous — Fri, 21 Dec 2018 17:21:02 GMT

@jsotelo wrote:
Hello everybody
I didn't see any latest update on this question. Can a Mod or somebody advise if the question about Public Mobile is consider a recurring bill payment?
Thanks in advance.Juns.

@jsotelo

This has recently become of interest to me.

I'm interested in using a prepaid/gift card type of "credit" card.

I tried the MyVanilla Mastercard and it didn't work for the autopay here. Another user says a Canadapost Visa gift card does work using any address. So I'm going to try that next.

What exactly are you trying to do?

Re: Public Mobile as a reoccurring bill?

Carld123 — Fri, 21 Dec 2018 17:25:52 GMT

@Anonymous

This is what they are after..