topic Re: Leaving PM going back to fido... in Get Support

Leaving PM going back to fido...

akuma4u — Wed, 05 Jan 2022 07:36:27 GMT

something unbelievable has happened

I left fido after 13 years to come to pm. I gave fido so many chances to keep me and match or do something to keep me there cuz of the 13 year relationship. They couldnt match pm. So i left .

3 days later...

I get a call today. Its fido. Some special department. He asks me what it will take to come back. I said nothing since u guys cant match pm plans .He said he is a special department and he can do a lot more than i think.

So...here is what he offered me

Reimbursement for pm sim and any charges ive built up while with pm

He give me 5gb and unlimited can wide for 40 a month

Now heres the unbelievable part...

He will give me almost any phone i want for the price of...FREE.

he suggests samsung s9..i suggested huawei p20 pro..he said yes to that..then i changed it to pixel 3 xl..he said yes to that but plan would change to 60 a month for 2 yrs...then he said to get back to him tmrw and let him know which phone i want and tmrw the deal will expire so i gotta do this by end of day tmrw

The deal is too good to pass on..i wish i couldve stayed with pm but how can i turn down a free 1000$+ phone???

Re: Leaving PM going back to fido...

popping — Tue, 27 Nov 2018 03:50:50 GMT

@akuma4u

Good for you.

If you enabled autopay, you should disable autopay and delete your credit card info so that PM cannot continure to charge you.

Take the screen shot of your overview page just in case you need to get moderator to find your account after it was close.

Do these steps before porting your number back to Fido.

Re: Leaving PM going back to fido...

ute1978 — Tue, 27 Nov 2018 03:02:36 GMT

You are free to come and go as you please where there are better deals.

There is never a *free* phone. You pay it off with the monthly plan cost.

Re: Leaving PM going back to fido...

will13am — Tue, 27 Nov 2018 03:03:37 GMT

Good for you. I have heard that Fido does stuff like this after customers leave. I have never looked back when leaving a service provider. But then again, I am like tree, I don't like to move much. But when I do, I don't come back so easily if ever.

Re: Leaving PM going back to fido...

akuma4u — Tue, 27 Nov 2018 03:04:57 GMT

A 5gn unlimited plan for 40 a month is cheaper than what pm offers. Plus a free samsung s9 or huawei p20 pro..

The price doesnt go to 65 a month it stays at 40...so to me the phone is free.

Re: Leaving PM going back to fido...

Carld123 — Tue, 27 Nov 2018 03:05:42 GMT

@ute1978

My kids have mastered the art of getting free phones...from me...😀

Re: Leaving PM going back to fido...

michasmac — Tue, 27 Nov 2018 03:31:30 GMT

Well done!....I actually am in the same situation( left Fido of 10 years roughly)....but I missed a phone call from Fido today.....so I imagine I am staying with PM. But maybe they will try again to win me back?...Who knows.

However PM is pretty sweet currently.....so the deal has to be pretty darn sweet in order to get me back.

Re: Leaving PM going back to fido...

akuma4u — Tue, 27 Nov 2018 03:35:56 GMT

Even tho im getting 1 or 2 bars at home. When im outside i get lte speeds on data and i didnt on fido . also when i 2as with fido my text messages would often take 2 mins or longer to send. It was so annoying .But with pm they all send within 2 to 3 seconds. ... So pm seems to be the better service..but that **bleep** free 1000 dollar phone is luring me in so hardcore

Re: Leaving PM going back to fido...

popping — Tue, 27 Nov 2018 03:40:07 GMT

@akuma4u wrote:
Even tho im getting 1 or 2 bars at home. When im outside i get lte speeds on data and i didnt on fido . also when i 2as with fido my text messages would often take 2 mins or longer to send. It was so annoying .But with pm they all send within 2 to 3 seconds. ... So pm seems to be the better service..but that **bleep** free 1000 dollar phone is luring me in so hardcore

After 2 years, check us out again...

Re: Leaving PM going back to fido...

akuma4u — Tue, 27 Nov 2018 03:50:18 GMT

I def will! And then hopefully fido will offer me another phone for free to come back and thus the cycle will continue until 2056.

Re: Leaving PM going back to fido...

mcs11 — Tue, 27 Nov 2018 04:56:29 GMT

@akuma4u wrote:
something unbelievable has happened
I left fido after 13 years to come to pm. I gave fido so many chances to keep me and match or do something to keep me there cuz of the 13 year relationship. They couldnt match pm. So i left .
3 days later...
I get a call today. Its fido. Some special department. He asks me what it will take to come back. I said nothing since u guys cant match pm plans .He said he is a special department and he can do a lot more than i think.
So...here is what he offered me
Reimbursement for pm sim and any charges ive built up while with pm
He give me 5gb and unlimited can wide for 40 a month
Now heres the unbelievable part...
He will give me almost any phone i want for the price of...FREE.
he suggests samsung s9..i suggested huawei p20 pro..he said yes to that..then i changed it to pixel 3 xl..he said yes to that but plan would change to 60 a month for 2 yrs...then he said to get back to him tmrw and let him know which phone i want and tmrw the deal will expire so i gotta do this by end of day tmrw

The deal is too good to pass on..i wish i couldve stayed with pm but how can i turn down a free 1000$+ phone???

Totally understand when a free phone is made available. At least they actually made it worthwhile for you to return -- Virgin Mobile called me the next day and still could not offer anything close to PM. Thanks for giving PM a try and enjoy your new phone!

Re: Leaving PM going back to fido...

will13am — Tue, 27 Nov 2018 05:27:01 GMT

@akuma4u wrote:
A 5gn unlimited plan for 40 a month is cheaper than what pm offers. Plus a free samsung s9 or huawei p20 pro..
The price doesnt go to 65 a month it stays at 40...so to me the phone is free.

You said in the OP that you had to up the price to $60 per month to get the better phone selection. So, it is not free.

Re: Leaving PM going back to fido...

akuma4u — Tue, 27 Nov 2018 05:32:58 GMT

Yes true .the really expensive phones like iphone xs max..samsung plus line pixel 3 xl do make the 5gb 40 dollar plan jump up to 60 to 90 dollars a month..so for those phones yes i will end up paying several 100 dollars for at the end of a 2 year term..so im going to stay away from those phones prob BUT there are many phones that are free and the plan stays at 40 for 5gb..huawei p20 pro is one of those..samsung s9 is another..and there are many more. So ..my cheap butt will prob pick a phone from that list. I kinda have my sights set on a p20 pro. That phone to buy outright is like 1000 or 1100 bucks..so...still..hell of a deal and only sacrifice i have to make is stick with fido for 2 years.. Worth it to me!

Re: Leaving PM going back to fido...

MarleneTecson — Tue, 27 Nov 2018 05:33:51 GMT

I wish you good luck. My family was a long time Fido customer and we still have one cheap plan left on the account but moved the rest of my family over. The problem with Fido is that they will change the monthly price on you and you will be frustrated yet again. We signed up the whole family for $40/4GB last Black Friday and they increased the price within 3 months and we couldn’t do anything about it so we left. They called trying to get us back but it is too late. The “free phone” might not be free as they will keep forgetting to credit you etc., etc. Just saying...good luck.

Re: Leaving PM going back to fido...

akuma4u — Tue, 27 Nov 2018 05:36:19 GMT

Before making the jump back to fido trust me i will make sure of all the fine print and ensure there is no funny biz or price increases after 3 months or anything lile that.

Re: Leaving PM going back to fido...

akuma4u — Tue, 27 Nov 2018 07:01:15 GMT

Again..if i choose the latest apple or samsung then yes i will be paying extra but if i choose s9 and p20 etc there is no additional cost. The plan stays at the unbeatable price of 40 a month for 5gb. Even pm cant beat that plan

Re: Leaving PM going back to fido...

akuma4u — Tue, 27 Nov 2018 07:33:18 GMT

It is 60 or more ONLY if i select a very expensive phone..BUT if i choose lesser value phones the plan stays at 40. Funny thing is ..they r allowing me to choose an s9 or huawei p20 pro and many others and keeping the plan at 40 bucks and those phones are like 1000 or more..certainly not cheap but compared to iphone xs max or pixel 3 xl it is...

Re: Leaving PM going back to fido...

will13am — Tue, 27 Nov 2018 12:16:47 GMT

@MarleneTecson wrote:
I wish you good luck. My family was a long time Fido customer and we still have one cheap plan left on the account but moved the rest of my family over. The problem with Fido is that they will change the monthly price on you and you will be frustrated yet again. We signed up the whole family for $40/4GB last Black Friday and they increased the price within 3 months and we couldn’t do anything about it so we left. They called trying to get us back but it is too late. The “free phone” might not be free as they will keep forgetting to credit you etc., etc. Just saying...good luck.

I could not have put it any better. That's why I mentioned earlier that I don't take a switch lightly, but there's no taking it back. After all there was great reason to leave. That reason really hasn't gone away.

Re: Leaving PM going back to fido...

akuma4u — Tue, 27 Nov 2018 12:32:19 GMT

Main reason i left was i found public mobile had a cheaper plan with twice as much data. But now that they have not only matched the price but beat the plan as well by offering even more data, that reason i initially left no longer exists.

Plus the free phones i can choose from was the cherry on the cake.

I will say this however...i was more impressed with publics service than fido..but im more than willing to take a downgrade is service if it means getting a free $1000+ phone. Also..they keep telling me the service issues are phone related and not their service and a new phone should solve all my previous problems

Re: Leaving PM going back to fido...

RobertQc — Tue, 27 Nov 2018 12:57:51 GMT

@akuma4u wrote:
Main reason i left was i found public mobile had a cheaper plan with twice as much data. But now that they have not only matched the price but beat the plan as well by offering even more data, that reason i initially left no longer exists.
Plus the free phones i can choose from was the cherry on the cake.
I will say this however...i was more impressed with publics service than fido..but im more than willing to take a downgrade is service if it means getting a free $1000+ phone. Also..they keep telling me the service issues are phone related and not their service and a new phone should solve all my previous problems

@akuma4uBe careful.

Phone contracts are maximum 2 years. Businesses and Charity are 2 different things.

If a business gives you $1000+ for free for signing up with them for 2 years that means they are giving you $41+ a month. If they are only charging you $40 a month, there has to be some way for them to trick you.

IE. $40 for first 3 months, $140 for months 4-24.