topic Re: CHANGED PHONE NUMBER in Get Support

CHANGED PHONE NUMBER

GRachel — Wed, 05 Jan 2022 07:36:16 GMT

I CHANGED MY PHONE NUMBER AND NOW MY DATA DOESN'T WORK. PLEASE HELP.

Re: CHANGED PHONE NUMBER

srlawren — Tue, 27 Nov 2018 01:21:08 GMT

@GRachel first of all, please find the caps locks key on your keyboard. All caps is considered yelling online and is impolite.

To your issue: have you rebooted your phone since making the change? If not, please try that.

Re: CHANGED PHONE NUMBER

smp99 — Tue, 27 Nov 2018 01:25:22 GMT

Did you confirm by logging into your account that your account is active and you have not used all of your data allotment

Re: CHANGED PHONE NUMBER

will13am — Tue, 27 Nov 2018 01:46:17 GMT

@GRachel, changing phone number should not affect data. Carefully look through the account to make sure that everything looks in order after the number change. As suggested, reboot the phone and if symptoms persist, report back and we will think of other suggestions in the mean time.

Re: CHANGED PHONE NUMBER

Stews — Tue, 27 Nov 2018 03:19:34 GMT

Is it a iphone? Go to your settings, scroll down to your browser, for example chrome and make sure the data switch is turned on. Do the same if your browser search engine is set for yahoo, bing or something else.

hope that helps.