Port

grich2018 — Wed, 05 Jan 2022 07:36:00 GMT

Not receiving incoming calls. And out going and in coming text.

Re: Port

Carld123 — Mon, 26 Nov 2018 19:49:11 GMT

@grich2018

Sounds like you have a stuck port.For this i believe you must send a message to the moderators.If there are other options im sure someone will post them

Re: Port

Luddite — Mon, 26 Nov 2018 19:53:59 GMT

Try your old SIM. If it works just keep using it until the PM SIM is functional. Do not close your old account; that will happen automatically. Or if you have another phone, use your old SIM in it and carry on with two phones

If your port-in of a cell number has stalled more than 3 hours you will need moderator assistance. If so, send a private message to the moderator team with your PM phone number, 4 digit PIN, and an explanation. Include the following info:

PM SIM card number
old carrier account number, exactly as shown on your bill. The DBC part listed in a Freedom account is considered part of Freedom Mobile account number.
old carrier phone number
the account holder's name, exactly as shown on your bill
an Alternate Phone Number; someone else’s, not your own

topic Port in Get Support

Port

Re: Port

Re: Port