https://productioncommunity.publicmobile.ca/t5/Get-Support/Lost-Phone-with-Public-Mobile-Sim/m-p/176308#M149126 <P>I dropped my phone in a Lake and could not recover it. I have since purchased a new phone and Public Mobile Sim. My question is how do I get my old number back on this new sim Im about to register?</P> Wed, 05 Jan 2022 07:35:47 GMT chrisbca 2022-01-05T07:35:47Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Lost-Phone-with-Public-Mobile-Sim/m-p/176308#M149126 <P>I dropped my phone in a Lake and could not recover it. I have since purchased a new phone and Public Mobile Sim. My question is how do I get my old number back on this new sim Im about to register?</P> Wed, 05 Jan 2022 07:35:47 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Lost-Phone-with-Public-Mobile-Sim/m-p/176308#M149126 chrisbca 2022-01-05T07:35:47Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Lost-Phone-with-Public-Mobile-Sim/m-p/176309#M149127 <P>You log into self-serve and change your SIM. This would be under my Plan and add ons. Under there you will see a heading for "Change SIM card". Changing your SIM card number still lets you keep your phone number</P> Sun, 06 Aug 2017 18:32:56 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Lost-Phone-with-Public-Mobile-Sim/m-p/176309#M149127 xCameron94x 2017-08-06T18:32:56Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Lost-Phone-with-Public-Mobile-Sim/m-p/176310#M149128 <P>All you have to do is log into your self-serve account and change the sim card number to new one. You will find Change Sim option on the overview page under your profile on the right.&nbsp;</P> Sun, 06 Aug 2017 18:33:27 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Lost-Phone-with-Public-Mobile-Sim/m-p/176310#M149128 NDesai 2017-08-06T18:33:27Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Lost-Phone-with-Public-Mobile-Sim/m-p/176311#M149129 <P>wow that easy! thanks so much guys</P> Sun, 06 Aug 2017 18:38:49 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Lost-Phone-with-Public-Mobile-Sim/m-p/176311#M149129 chrisbca 2017-08-06T18:38:49Z https://productioncommunity.publicmobile.ca/t5/Get-Support/Lost-Phone-with-Public-Mobile-Sim/m-p/176325#M149130 Awesome, thanks for the update <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span> I love this self serve model, we're all learning to handle our own cellular needs <span class="lia-unicode-emoji" title=":slightly_smiling_face:">🙂</span> Sun, 06 Aug 2017 19:04:33 GMT https://productioncommunity.publicmobile.ca/t5/Get-Support/Lost-Phone-with-Public-Mobile-Sim/m-p/176325#M149130 Rockdaddy22 2017-08-06T19:04:33Z