topic Re: No Data Connection in Get Support

No Data Connection

silverflo — Wed, 05 Jan 2022 07:34:01 GMT

Everything started working this morning but I am unable to receive picture messages or use data. Thankfully I have wifi right now and didn't really notice except for trying to receive a picture message.

What do I need to do to enable the data? I have paid for the 90 days 12+6 GB of data Canada Wide on the 3G Speed.

Re: No Data Connection

silverflo — Wed, 02 Aug 2017 16:01:56 GMT

Apparrently my APN did not autmatically populate. So have done the APN and now data is working.

Re: No Data Connection

Samianauman — Wed, 02 Aug 2017 16:04:33 GMT

Glad to hear everything running fine now for you.

Re: No Data Connection

Brani123 — Tue, 20 Mar 2018 19:11:15 GMT

I am trying to use my cellular data on my iphone 5C and it states that I am not on a data plan when I am, I places another SIM card into my device and the data was working. I do not know what the issue is nor does the sale rep at WOW mobile boutique. Please let me know how to fix this.

Thanks,

Brandi

Re: No Data Connection

Civic_E — Tue, 20 Mar 2018 19:24:38 GMT

@Brani123wrote:
I am trying to use my cellular data on my iphone 5C and it states that I am not on a data plan when I am, I places another SIM card into my device and the data was working. I do not know what the issue is nor does the sale rep at WOW mobile boutique. Please let me know how to fix this.
Thanks,
Brandi

Check this out for instructions

https://productioncommunity.publicmobile.ca/t5/Phones-Hardware/How-do-I-set-up-data-APN-on-my-smartphone/td-p/3