topic Re: autopay confusion in Get Support

autopay confusion

newfie1234 — Wed, 05 Jan 2022 07:33:50 GMT

i'm a little confused and worried about autopay and how it works, it comes right off my debit visa? or i have to top up my account on line at public mobile? more info greatly appreciated, i'm a new customer !

Re: autopay confusion

Samianauman — Tue, 01 Aug 2017 22:17:39 GMT

If you enabled autopay and add a credit card or visa debit then you don't have to do anything its will be done automatically on your renewal date. Don't be panic you will see your account will go suspended then it will topped up by morning. But nothing to worried about its won't effect your services and they will be running.

Re: autopay confusion

Samianauman — Tue, 01 Aug 2017 22:20:46 GMT

For more details
Check this link
https://productioncommunity.publicmobile.ca/t5/Knowledge-Base/All-about-Payments/ta-p/22171

Re: autopay confusion

Acekiller — Wed, 02 Aug 2017 21:19:23 GMT

if you are paranoid into running problems, you can always manually load vouchers in additional to the autopay.