topic Re: Issues with registered e-mail in Get Support

Issues with registered e-mail

kevinchern — Wed, 05 Jan 2022 07:33:29 GMT

Hi!

I registered with my email:

abc@gmail.com

I later changed it to hello@gmail.com

now i can login wiht hello@gmail.com, but public mobile still sends emails to my abc@gmail.com !!

long story short, abc@gmail.com will be deleted soon and i wont be able to access emails from PM anymore. please help!!

Re: Issues with registered e-mail

Samianauman — Tue, 01 Aug 2017 18:38:21 GMT

Try different email or also different browser like safari or ie browser if doesn't help then send a msg to mod

Contact moderator by private message to help you with the process.
In your private message the following info
* PM account email address
* PM phone number
* Detailed explanation

Here is the link for how to contact
https://productioncommunity.publicmobile.ca/t5/notes/composepage/note-to-user-id/22437

Thanks

Re: Issues with registered e-mail

Luddite — Tue, 01 Aug 2017 20:33:07 GMT

@kevinchern Do you mean you have logged into your account and changed the email address to hello@gmail.com? Changing the login email address does not change the "official" email address. Only the moderators can make that change.