topic Re: Data Not Working in Get Support

Data Not Working

Tegan — Wed, 05 Jan 2022 07:31:55 GMT

I have a OPPO A73. I have just recently joined and activated my sim a couple days ago. My data still doesnt seem to be working. I am on the $40 plan with 4.5gb, have checked my account and it shows that all data is there availble and none has been used. I think ive enetered the right APN details. Yes mobile data is on, on phone.

Re: Data Not Working

popping — Mon, 19 Nov 2018 22:48:06 GMT

@Tegan

Did you reboot your phone after change your APN setting?

Check the APN again against what is shown in this link.

https://apn-canada.gishan.net/en/apn/public-mobile

Re: Data Not Working

RobertQc — Tue, 20 Nov 2018 00:05:36 GMT

The A73 Does not support UMTS 3G Protocol, Does not support HSPA+

Has very limited compatibility for LTE / AWS only band2, band4, band5

It is missing band7, band12, band13, band17, band29

A73

https://www.frequencycheck.com/carrier-compatibility/KAWJua/oppo-a73-dual-sim-td-lte-cn-f5-youth/telus-canada

Re: Data Not Working

srlawren — Mon, 19 Nov 2018 23:20:49 GMT

@RobertQc that's not what I'm seeing on gsmarena:

https://www.gsmarena.com/oppo_f5_youth-8909.php

Looks to have the required 850MHz + 1900MHz 3G

Re: Data Not Working

RobertQc — Tue, 20 Nov 2018 00:08:56 GMT

@srlawren wrote:
@RobertQc that's not what I'm seeing on gsmarena:

https://www.gsmarena.com/oppo_f5_youth-8909.php

Looks to have the required 850MHz + 1900MHz 3G

@srlawrenI think GSM arena made a mistake or they don't have a listing for each variant, it says the F5 youth in china is also known as the A73 .. while they are similar they are not the same based on the manufacture has completey separate pages for the A73 and F5 and F5 youth with different specs and some different hardware.

There is so much conflicting info maybe thats why willmyphonework.net won't even have a listing for any of these lol?

I am assuming the OP has the A73 (because thats what he said) which is was what I selected, not the A73T, not the A73S and not any of the F5 Youth, or F5 variants.

I did not say the phone would not work in my original post, I just said that it was missing a lot of the different frequencies. You are right, it does have 850/1900 3G those frequencies but not all of them and missing most of LTE.. I may be wrong but I was under the impression having "some" frequencies mean it will work in some places, but if it does not have all of them phone will not connect everywhere depending on the location and what kind of tower is nearby

https://www.oppo.com/en/smartphone-a73/

https://www.oppo.com/en/smartphone-f5-youth/

https://www.oppo.com/en/smartphone-f5/

A73 shows 1 variant

FDD B1/2/3/5/7/8/20/28
TDD B38/39/40/41
WCDMA B1/2/5/8
GSM 850/900/1800/1900

F5 Youth shows 3 variants

Version 1: FDD B1/3/5/8
TDD B38/39/40/41
WCDMA B1/5/8
GSM 850/900/1800/1900

Version 2: FDD B1/3/5/7/8
TDD B38/39/40/41
WCDMA B1/5/8
GSM 850/900/1800/1900

Version 3: FDD B1/2/3/5/7/8/20/28
TDD B38/39/40/41
WCDMA B1/2/5/8
GSM 850/900/1800/1900

F5 shows 3 variants

Version 1:
FDD B1/3/5/7/8
TDD B38/39/40/41(2535-2655MHz)
WCDMA B1/5/8
GSM 850/900/1800/1900

Version 2:
FDD B1/2/3/5/7/8/20/28
TDD B38/39/40/41(2555-2655MHz)
WCDMA B1/2/5/8
GSM 850/900/1800/1900

Version 3:
FDD B1/2/3/5/7/8/20/28
TDD B38/39/40/41(2555-2655MHz)
WCDMA B1/2/5/8
GSM 850/900/1800/1900

Re: Data Not Working

Tegan — Tue, 20 Nov 2018 00:39:14 GMT

Thanks for the help everyone!

Silly me, just had a couple letters missing in the APN details. Cheers for the link.